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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

I had a guest cancel last week due to Coronavirus. Check in is for September and the booking was made last November 2019. Airbnb messaged me saying, that according to my cancellation policy, ( strictly non refundable) the payout has been updated to x amou...

I have had 3 guest contact me in the last few days to let me know that they were going to cancel stays that didn't start until the end of April and May. I never received any cancellations so a few hours ago I contacted these people and told them I hadn't ... Latest reply by Isabel348

Filled shelf in freezer of Airbnb, with soup, chili, and dhal. Planting seeds begun sprouting - spinach arugula basil etc that may provide smoothies salad and soup self and needed for others / guests. Practice of disinfecting commonly used surfaces, and ...

I have had cancellations, and am now trying to only rent monthly. But I am worried about someone booking for a month through Airbnb, and then refusing to leave. How does Airbnb cope with this? Now that in Alberta you can no longer evict tenants. Latest reply by Mike-And-Jane0

A gangster hosted a large unauthorized party at my home with lots of weed and alcohol. They damaged the fire alarm and broke doors and stuff. Cops got tipped of and called me to get permission to break up the party as they were worried. It took 3 days for...

Wonder if any of you had experienced the below for the guest to claim compensation after 24hours of stay.My guest sent a dispute after 24hours of stay claiming the house was dirty and some other issues. We replied immediately for sending cleaner to look a...

I only seem to read negative experiences on the forum re hosting guests who are hosts themselves, so I thought I'd share my experience. I recently hosted 4 guests in a row who were also hosts, which was a strange thing, as they are the first ones I've h... Latest reply by Delwyn3

I have a guest who was upset that I made a claim against her for using some chemical on my marble bathroom counter that ate away the surface of the shiny marble. Then she draped the gloves she used over the back of a kitchen chair painted with lacquer. Of...

Hello fellow hosts, I’m just here to rant a little. So, a guest checking in on June 11th is adamant on getting 100% refund despite our Strict Cancellation Policy. She wants to cancel but wants me the host to cancel instead. I explained that if I cancelled... Latest reply by J-Renato0

We have made our cottage available free to covid19 responders and have shared that with our guests that have had to forego their stay so they can share the experience. Latest reply by Lawrene0