Hello everyone,
You may have noticed that there is an option to mark responses as a Top Answer.
We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts.
What are Top Answers ...
Latest reply by
Quincy
I get nervous when pple book but never leave the apt. How can I tactfully question potential guests to screen out for hook-ups, or pple who are potentially using apt. for reasons other than traveling, work, or visiting.many thanks for any help with this!
Latest reply by
Ann487
Do you guys check on your guests during their stay? (As Airbnb directs us to.)
I kinda worry that asking them how it’s going and if they need anything will open the door for petty complaints or asks for things I don’t want to give/do. Also, I don’t reall...
Latest reply by
Deanne45
Good evening, I have an issue with my payout method, The methods on the app doesn’t available in my region, and it doesn’t allow me to delete it or change it, would you please help me out on this ?TIA
Latest reply by
Dale711
@Catherine-Powell Catherine, I typed a question somewhere on the community board with your tag. And as I stated in the message I do not use these kind of forums. This may have been a better way to reach you. I may copy and paste it here to be notified o...
Latest reply by
Tierra27
Hi all,Looking for best practices and tips on hosting a group of up to six, no kids under 12 (?) and no partying, etc.. We have 20 acres and building a new home on another part. Our current home will be converted to an AirBnB. We are superhosts for our "T...
Latest reply by
Sarah977
I had my first experience with a guest who made a reservation which, instead of confirming, was listed as "awaiting payment". There was no further communication but their reservation was technically to have started while the awaiting payment notice was s...
Latest reply by
Colleen253
I have only had great experiences with airbnb but today I am a very frustrated and sad due to a terrible experience with a host.My partner and I, and our couple friends live in Texas and we recently booked a cabin in Louisiana for a 3-night stay. Everythi...
Latest reply by
Rebeca157
I am a new hosting, please help me!
My guest is asking me for a full refund after she cancels a reservation for 30 days, (two weeks before check-in). After she cancels I received a notice from Airbnb that they will refund me, however; after that email, ...
Latest reply by
Mark-and-Gabriela0
Can someone explain at what step in the process a guest receives the 'pre-booking message' and any advice on what it should say? Thank you in advance!
Latest reply by
Ryan111