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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

This is just for fun, but we are puzzled by some of the mysterious behaviors of guests. Share your thoughts and your own unsolved guest mysteries for others to solve! The Case of the Married Couple Who Sleeps in Two Beds. Ricky and Lucy? They had a figh... Latest reply by Russell49

Hello all, Thanks in advance for reading. I'm a very non-confrontational type of person and don't know how to handle this specific situation as it's never arised for me as a host. I have a ~400 sq ft studio guesthouse and have been a Superhost for the la... Latest reply by Fred13

Buona sera, dopo tanto tempo verrà un ospite e rimarrà un mese, verrà per scrivere un libro e passare tanto tempo in casa, venendo da fuori Italia dovrà anche stare in periodo in quarantena. Ecco la vicina con un preavviso di 2 giorni inizia a ristruttura... Latest reply by Emiel1

Hola, mi huésped olvidó unos zapatos en el alojamiento y se le comunica que lo olvidó inmediatamente, pero no me responde hasta 2 días después de su salida. Indicando su perfil que es de otra ciudad fuera del estado y que no me respondía procedí a tirarl... Latest reply by Quincy

I was looking at my stats today and realize my response rate got lower than 90%, I don't look at this stats very often but about 2 weeks ago it use to be 100% as I reply to all guest inquiries very quickly (< 15 min) I wonder if anyone here as experience ... Latest reply by Patricia2864

We have a fenced back yard and want to stay pet friendly, but people will not keep their pets kenneled while inside. I am replacing vinyl door blinds again because of dogs. Any suggestions?ThanksConnie in southern Oregon Latest reply by Alexandra316

In our years of hosting, I would say the majority of our guests who are non-native English speakers have not followed our check out instructions and have been our messiest guests. It has been difficult at times to hold on to the spirit of diversity and i... Latest reply by Annette76

We have rentals in South Florida. So, everyone comes here for the sunshine. When guests book through out website we Strongly urge them to purchase travel insurance that allows them to cancel and we still get paid. We tell them them medical emgergencie... Latest reply by Jenna-And-Drew0

My host is a bit of issue first of all. She is a wife of married couple who broke up a month after my long-term stay of several months started. She took over the Airbnb account management after the husband left the house. After a month later, she started... Latest reply by Ikuyasu0

How do you deal with needy clients? I have helped them in the past,but it always ends up being a hassle. They ask questions likeShould I take a bus or an uber downtownwhat bus numberwhat should I packwhat is the weather that time of yearis it safedo you h... Latest reply by Laura2592