Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

We are guests who booked a property for 4 days and yesterday the host contacted us that their stove and oven are no longer working. We told them we need the stove to be working for our kids with special diet as we do lots of cooking. The host said we can ... Latest reply by Anonymous

I ordered a smart oven for my college student for Christmas last year. The meals are quite good and the oven includes a QR scanner, which makes cooking a no-brainer. However, meals need to be selected about 2 weeks in advance. Our rentals are in a remote ... Latest reply by Quincy

I don't know if payment can be made in naira. Due to Central Bank of Nigeria law. Like booking. Com allow them to pay in naira that why they more coverage. It just a suggestion. Because Nigeria Bank card can not do more than $20 in a month. Latest reply by Quincy

Hi, Should I be concerned about a host not responding after I booked? It was instant book, and they have good reviews. I've sent two messages, and his page says he has 100% response. My trip isn't for months so maybe that's why he isn't getting back to me... Latest reply by Kate867

Hello All, I've been travelling West across Canada using Airbnb to stop in each province for a month along the way. I had good hosts, but then in Manitoba I had hosts I had to report because they were filthy (I mean so filthy you would hardly believe... Latest reply by Huma0

Hi everyone, Whether you're newer to hosting or cleaned your listing for the 800th time, we don't have scratch our heads for too long to recall a great and memorable story from our hospitality career. Over my 3+ years here on the Community Center you'v... Latest reply by Jennifer3480

** personal information hidden ** is the worst host ever hands down. I booked a room and unfortunately had a death in the family that we found out about the day after booking. i tried to cancel immediately and she refused to give a refund even though she ... Latest reply by Somayeh1

I just stumbled on this article from a few months ago. It's about a video that went viral after a guest posted about an Airbnb where there were apparently too many 'rules". https://www.dailymail.co.uk/femail/article-10329255/Airbnb-host-goes-viral-guest-s... Latest reply by Huma0

We have been AirBnB hosts for about 4 years and there are three things I find unusual: people sleep on the pillow with the sham on it. There are plenty of pillows on the bed or in the closet without shams. Why do they choose to sleep on the pillows in ... Latest reply by Terry743

My wife and I operate a traditional bed and breakfast where guests stay in our home and share some of the space with us while enjoying a large private area as well. Not often, but occasionally we find that guests staying many days in a row seem to want t... Latest reply by Anonymous