Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

As a new host on Airbnb, one of the major challenge you will face is how to add a payment method and likewise how to withdraw your sweet earnings. Nigeria is a third world country and issues like this constantly arise in the digital space, but not to be... Latest reply by Adebowale1

Hi! Newbie here...gosh....so much to learn...I keep getting messages to add an iron. I wish I could, but I have a tiny cabin and have no where to put an ironing board! I DO have a clothes steamer in a box with instructions under the bathroom sink.There i... Latest reply by Jules155

Hi - I have never done airbnb before so am looking for advice before I furnish. I am letting a double bedroom with a private bathroom. The question is about the size and type of bed. The room is a bit of a funny shape (14 foot by 12 foot narrowing to 7 fe... Latest reply by Adrian2250

I have asked my guest on multiple occasions. But he continues to ignore me. My other guest is the one that finds the used toilet and she is obviously disgusted when she finds it full of #1 and sometimes #2. His excuse is water conservation and/or someone ... Latest reply by Anonymous

Hi - We recently had a problematic guest on a 2 month stay. I'm interested in advice on how to handle. 1.) They requested to have their emotional support cat stay pretty forcefully and threatened ADA when we requested additional security deposit for a... Latest reply by Bill177

My wife and I are fairly new to Airbnb. We currently have a gentleman as a guest who behaves very eerie. At night he stands lurking in the dark corner of the entry way with the lights out, or in the dark corner of the dining room with the lights out, or i... Latest reply by Jessica-Jay-Dee0

Guest check in yesterday for a two night stay. Upon the arrival, the cleaners was leaving ( due to prior checkout) and lawn care service was there. However, she and the other 13 members went straight to pool and start complaining about pool was clean to ... Latest reply by Anonymous

I'm new to AirBnB and I am currently hosting my 8th reservation at my 3/2 house. Pool table and a big backyard- an entertainers space. The guest booked for just one, no one else was added to the reservation, but he used "we" in his opening message to me. ... Latest reply by Sarah977

We've been hosting for four years. Since the pandemic our bookings have gone down to a third of what they were. But things have really picked up this spring. We're booked through June and that's wonderful!Our current guests not so much. We are not in a to... Latest reply by Crystal366

Hi everyone. I host an entire house on a two acre wooded hillside. I live in a small cabin at the very base of the property. Both houses are situated to provide maximum privacy for all and I promote my house as peaceful, quiet, romantic, and private. I ge... Latest reply by Jennifer2682