Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

Hi brains trust, I am just wondering how the Special Offers function works. I have attempted to send a special offer to a potential guest but they are unable to see the adjusted price on the offer. Should they be able to see the adjusted price? ... Latest reply by Richard3335

Hello Awesome Airbnb Hosts! My husband and I have stayed at many airbnb locations in the US, France, Spain, Greece, Mexico (not all make it on my list bc for some odd reason, some hosts don't ask for a review and therefore don't fill one out for us eith... Latest reply by Zheng49

I have a potential guest who has asked about navigating my steep stairs in a wedding dress. I have two pictures that I took specifically for those who may have a problem with the stairs. How do I send the pix to the potential client? I don't have her cont... Latest reply by Helen3

Can anyone advise? I recently had a guest who booked my Airbnb for three nights. After staying for two nights, she decided to leave early because of an issue with her companion. She requested to alter her reservation and asked for a refund for the remaini... Latest reply by Elisa

Hello,We recently started to AIRBNB our home and have had some damage to our stove. I don't know if this is something I should seek out reimbursement for or something to just leave alone. The stove top burner was badly scratched up along with multiple ... Latest reply by Janice677

I had a situation with airbnb that left me in shock, and I want to know what everyone things. I had a guest that was very improper from the very beginning. She tried to hide a huge party that she threw, with drugs, music and over 80 people in a residenti... Latest reply by Zheng49

I wanted to share a frustrating experience with Airbnb's handling of listings and reviews. I was assured multiple times by Airbnb Ambassadors and agents that if a listing was completely deleted, all reviews associated with it would also be permanently era... Latest reply by Zheng49

This is ridiculous that airbnb is not allowing me to edit my calendar anymore on the airbnb platform. this is unacceptable! I pay thousands of dollars for the use of airbnb and now because I use 3rd party software I can no longer edit my calendar on the a...

I am shocked by unfair treatment of me as host by Airbnb. I had a guest who stayed at my apartment for 5 nights. I checked with her during her stay and she said everything was great. After she checked out, she reported to Airbnb that there were bugs in th... Latest reply by Catalina407

Hi, we had a request from a lady who would like a reduced rate to be near her son who is in the hospital. She would like to stay a month.What are your thoughts? Is this something I should do? Latest reply by Helen3