Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hi, recently we have encountered this situation. Our guests checked out during midnight to catch their flight however they missed the flight. The guests messaged us at 3AM to inform us that they missed their flight and asked if they can return to the acco... Latest reply by Helen3

Hi everyone, I am hoping to get feedback and advice for an issue I am experiencing with a guest. The guest arrived for their reservation of 5 people with 6 people. They somehow ended going through a secured gate and into my own personal basement apartme... Latest reply by Tagny0

How to improve my bookings? Latest reply by Zahid36

Please find a solution for this problem I can’t open the page of messages. I want to answer Client. I have a request from other client and I can write a message but I can’t see it. Latest reply by Joelle43

Recently I have potential guest that are asking about the facilities and suddenly she send me her email address which is this kind of conversation is prohibited, the reason why guest is email is because she didn't recieve the kitchen photos that she has ... Latest reply by Benjamin1468

Dear community members & AirBnb, I understand the option to select a specific price for a specific month has been removed recently. Due to the heavy seasonality price differences in my area the monthly discount option doesn't really do the job. For the lo... Latest reply by Omar106

Does anyone else think the new security procedures to access your own account are way over the top. Really. A mouse eating cheese, listening to a crowd roar after entering your own phone number, receiving an SMS verifying its you, using Face ID and it’s w... Latest reply by Geoff619

Hi community!I'm new to hosting on AirBnB and just got a request for my listing for 6 months. From a money perspective that's great. However, the person requesting is new to AirBnB, has a blank profile, no reviews, and wants me to text them. I've asked fo... Latest reply by Joelle43

Hi! I'm Aniket from Delhi , India. I've just started hosting and I'm here to ask for suggestions to better my listings. I've put out 7 listings but it's been around 1 month. Last month i got 6-7 booking but not getting any inquiries in this month as my pr... Latest reply by Rosanna51

I am wondering how I can still allow instant bookings except for same day bookings? Latest reply by Alex