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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I'm a new host, this is only my 2nd guest. It's been going great, but alas...I have an 8 week guest who wants tocancel mid-stay because her work was cancelled due to Covid-19. . Not sure how this situation applies to thefull guest refund policy? since I'm... Latest reply by Huma0

We are worried about our cleaners contracting the virus whilst they are cleaning. We are also concerned about guests safety. Is there a recommended time to leave the premises vacant before they go into clean or the next guests arrive? Would a deep saniti... Latest reply by Ocean50

Hi there peepsWe are in NSW Australia and under partial lockdown. People are not meant to be travelling unless for essential reasons. We received an email from AirBnB today advising Australian hosts to be mindful of the laws and strictly adhere to them. D... Latest reply by Nicola343

I had a guest cancel last week due to Coronavirus. Check in is for September and the booking was made last November 2019. Airbnb messaged me saying, that according to my cancellation policy, ( strictly non refundable) the payout has been updated to x amou...

I have had 3 guest contact me in the last few days to let me know that they were going to cancel stays that didn't start until the end of April and May. I never received any cancellations so a few hours ago I contacted these people and told them I hadn't ... Latest reply by Isabel348

Filled shelf in freezer of Airbnb, with soup, chili, and dhal. Planting seeds begun sprouting - spinach arugula basil etc that may provide smoothies salad and soup self and needed for others / guests. Practice of disinfecting commonly used surfaces, and ...

I have had cancellations, and am now trying to only rent monthly. But I am worried about someone booking for a month through Airbnb, and then refusing to leave. How does Airbnb cope with this? Now that in Alberta you can no longer evict tenants. Latest reply by Mike-And-Jane0

A gangster hosted a large unauthorized party at my home with lots of weed and alcohol. They damaged the fire alarm and broke doors and stuff. Cops got tipped of and called me to get permission to break up the party as they were worried. It took 3 days for...

Wonder if any of you had experienced the below for the guest to claim compensation after 24hours of stay.My guest sent a dispute after 24hours of stay claiming the house was dirty and some other issues. We replied immediately for sending cleaner to look a...

I only seem to read negative experiences on the forum re hosting guests who are hosts themselves, so I thought I'd share my experience. I recently hosted 4 guests in a row who were also hosts, which was a strange thing, as they are the first ones I've h... Latest reply by Delwyn3