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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

I have been hosting for quite some time, So today I decided to start a conversation on " when things go wrong" It would be great and informational what you do when things do not go as planned with guests and how you remedy the situation to avoid a bad rev... Latest reply by Beth80

Hi, I'm only new to Airbnb as a host. We've priced the room with mezzanine in our house low as to get some hosting feedback so are getting a lot of backpackers through. Great, I love meeting different cultures and sharing a glass of wine with them! Ou... Latest reply by Andrea9

I get the concept of Airbnb's rating system. I like the fact that we can publicly reply and rate our guests as well. However, I think that the owners are at an unfair advantage as it's not clear to guests that anything less than a 5 star review is actu... Latest reply by Hajra2

I just saw this on a FB hosting group and was shocked at how tedious this process has gotten for guests. I have several comments and questions. 1. Is this standard for ALL guests of ALL properties, or is this just aimed at select guests of select listin... Latest reply by Tony134

We had a quest who left cannabis in the room hidden. Cannabis is legal but the concern is a child or pet could of digested it. We already have no smoking allowed but maybe they didn’t smoke it we would like to state something in house rules no legal ... Latest reply by Shirley159

Hello All, I really need everyone’s help. I’ve looked everywhere on the hosting platform for a solution to my problem, with no luck. I have had to cancel my last 2 reservations because guests don’t care to read my house rules. This is before they act... Latest reply by Felicia48

Hi all, I'm wondering if anyone else is having this problem - or if it's just me! About 3 or 4 weeks ago, I realised that my guests' reviews aren't showing up on my listing. They do show up in my stats (but only to me obviously). I'm in touch with Air... Latest reply by Sandy92

Hi, I received an inquiry from someone for 4 nights, and I received a request from someone else for an overlapping period for 3 nights. I received the inquiry first, so I was exchanging messages with the person who sent the inquiry. I preferred this per... Latest reply by Helen3

Hi All, Received my first repeat guests from Copenhagen last month who originally stayed with me in Feb this year and they are returning again next month before returning home. Anyone else had repeat guests? What do you think you do/ can do well t... Latest reply by Jai8

I had an inquiry this week that really made me scratch my head. The guest sent an inquiry, asking if they could check in late, at 11 pm. I said absoltely no problem: we have self-check-in, and you can check in anytime that suits you after 3 pm. They went ... Latest reply by Kelly149