Hello everyone,
You may have noticed that there is an option to mark responses as a Top Answer.
We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts.
What are Top Answers ...
Latest reply by
Quincy
Hi! I just started hosting in Pakistan. There is only one payout method option called Payoneer but everytime i try to add a Payoneer payout method it says “unsupported payout method, please visit airbnb website”. I’ve checked this website and i even googl...
Hello, I have a guest keep calling me directly - she says she needs to cancel a booking but can't her end, she is asking me to do it. Ive explained that I'd rather not do this as it will impact me negatively but she's adamant she can do it her end. She ...
Latest reply by
Nanxing0
I have 2 Airbnbs and they are super clean. I want to put a notice on my listings tells guests that the units are clean and all linens are sanitized. Does anyone have a suggestion on ways to word this? Thank you. Jani
Latest reply by
Lawrene0
In mid-May, I accepted a long-term guest.
About a week later, she notified me she would be bringing a service animal, and directed me to read Airbnb's non-discrimination policy. My son has a severe allergy to pet dander; we live right above the unit and...
Latest reply by
Sally221
Hello,I am considering switching to self check-in and check-out. I'm not worried about late self check-out or early self check-in, because my cleaning lady is usually there just before and just after. The check-in doesn't worry me so much, but I don't kno...
Latest reply by
Sam397
How many days should i have between bookings to comply with new cleaning recommendations for holiday homes in the uk post covid 19
Latest reply by
Sarah977
Hi everyone, I am very new to hosting on Airbnb and had just opened up my Guest Studio in February and then everything went sideways of course in March with Covid-19.I am wondering if anyone has any suggestions for adding a paragraph to the welcome page o...
Latest reply by
Sher1100
I have a home directly on a lake, and up until this year had direct lake access. The storms that we have received over the past year (as well as some nearby contruction) have eroded our shoreline, but it seemed repairable. The most recent storm washed awa...
Latest reply by
Sarah977
We got a call from Airbnb saying that our current guest has breached Airbnb policy and that his remaining stay will be cancelled immediately.However, our guest refuses to leave saying that Airbnb has not contacted him to give him an explanation (which is ...
Latest reply by
Helen3