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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hi, I had the unfortunate experience of guests causing damage to my property! I have photographs and a string of texts from the guest admitting to the damage yet she “couldn’t afford” to pay straight away. Obviously I involved the air bnb resolution cent... Latest reply by Naomi327

Thinking about Installing Horse stalls to Airbnb. Anyone with experience with that or Idea's good or bad an what to charge? Latest reply by Linda108

I got thinking about all the hosts who have said their guests never bothered to read house rules or policies on their listing.This is an ongoing issue that I think can be fixed with the implementation of an “Accept” or “Decline” button for reading and agr... Latest reply by Quincy

Hello all, I am hosting Airbnb guests at times that I am away from my home, so I am not a fulltime host. I try comforting my guests and help as much as I can when they need something in order to enhance their experience during their stay. However, I am ex... Latest reply by Ece180

I know this is my fault but we had a couple check in. It was there wedding anniversary and the husband booked a weekend away at our place. Unfortunately his wife had visions of being whisked away to a luxury 5 star hotel and not downstairs in our back bed... Latest reply by Cathie19

Hi.I have accidentally deleted my payoneer account from my payout methods. Been trying to re add it, it says already have an account.Already contacted payoneer for this issue, they said from their part everything is in order. its for airbnb to re add payo... Latest reply by Md-Mizanur1

On the day of check-in, our guest announces that they will have six vehicles (two more than the allowed 4 vehicles) and 18 total bodies visiting the property. Six cars is only two more than four so we allow it. Then they informed us that they would be h... Latest reply by Kelly149

We have had a few reservation inquiries over the last week where the would-be guest says they have an infant. We don't take infants due to some very steep stairs in our very old cottage. After some back and forth explaining this, the infant turns into a 3... Latest reply by Inna22

I cant believe this has happend but it did... We had a guest book in a few weeks in advance for one night, he was stopping off for a night on his way through to somewhere, we get that alot in our Airbnb..we gave him the standed all the infomation when he... Latest reply by Lisa723

I can not believe I’ve just received an email telling me how to be a more environmental host and that this includes advice like “tell guests you use olio..then they don’t need to worry about leaving food” whaaaat??? the best way to prevent food waste is ... Latest reply by Amie1112