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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

The full-length mirror thread got me thinking. What have guests commented on or asked for that surprised you? In our case guests have asked for the following that we didn't have/would not have thought to supply/don't use ourselves: 1. glue for crafting... Latest reply by Ian-And-Anne-Marie0

It does not happen often, but I have two cases so far that ask for a refund while they shouldn't. One case claimed unclean room, and they disappeared and asked for a refund before I can even address any issue. They didn't have any prior review and joine... Latest reply by Anonymous

I gave this host a 3/5 stars rating and said the experience was mediocre. And it was a little below. They made me pay for much more than I was given. The room was horrible. And I had a a bad time at my private space. When I expressed that, he literally dm... Latest reply by Suzanne302

Good Evening Hosts, So I have opened a second Airbnb unit, my daughter is hosting and I am the co-host. We just moved into the bungalow and we are living upstairs and the Airbnb unit is in the basement, we just completed renovating the space and final... Latest reply by Krystal16

When long term hosting with the lowest rate possible, do you recommend resupplying things like shampoo, tissue, dish soap, laundry etc? These things have not been requested when I've asked if anything was needed. Latest reply by Sarah977

I thought I had already posted this but twice now my guest has brought a friend home in the middle of the night to stay with me without my knowing. So furious and disrespectful - how do I deal with this? Thank you! Latest reply by Danielle476

I didn't see this one coming. Guest had 5, 5* reviews. He was thorough and pleasant in communication before and during stay. Easy going over the two night stay. Said "I'll look after your house as if it were my own!" Bless him, but I should have asked wha... Latest reply by Ian-And-Anne-Marie0

A recent guest contacted me and said that he couldn't leave a review as AirBNB hadn't posted the link for him to do so. A link and email was sent to me to post a review for my guest, but when I go to the actual booking it is not saying completed or conf... Latest reply by Sarah977

On the day they checked in when I said I was just down the road if they needed anything and they asked where exactly. I texted during their stay to make sure all was fine and they said it was. Then they showed up at 8am at my house on the morning of check... Latest reply by Sarah977

Hello! A few days ago I booked a room for a month, while looking for a definitive place to move. I found a place to lease and decided to move in with only one week remaining of my stay at the Arbnd, a week after I finished my stay, my Host contacted me s... Latest reply by John1301