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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hi all, I am a host who rents out my spare bedroom in a college town in Florida. I have been trying to find a way to safely navigate hosting during this time. Because I am in Florida and even more I am in a college town, I feel that I’m already very at... Latest reply by Anonymous

Dear hosts, I need advice and help. I had a guest who refused to leave the property because her plans have changed and she decided to stay longer in the house.I asked her to leave the house because I have another guest and she rudely sent us.I called to t... Latest reply by Vitalii11

I have a guest who booked in Jan, and she contacted us saying she hoped to move the reservation to Dec. We were okay with it so we clicked "Agree" to her change request. And yesterday she contacted us again, proposing to change the reservation to Oct. We ... Latest reply by Emiel1

Hi, need some help please.. I have just hosted a couple where the guy smelled really bad and strong. He had unkept hair and beard, and I don't really keep track of guests showering, but they have only used one set of towels during their 4 night stay... ... Latest reply by Laura2592

Some things really discourage us. I had a problem with a guest-hoster.I never thought a hoster would lie, as it should be differentiated from normal guests. He said the apartment was dirty, but it was a lie, as it was properly cleaned and checked, and we ... Latest reply by Sarah977

Has anyone had guests ask if they can get mail while they're at your home? If the guest has 0 reviews be careful... I've had guests come seemingly for the sole purpose of running credit card and unemployment scams out of my property....After guest left I ... Latest reply by Huma0

I've been a superhost for a couple of years, hosting a room in my home with a shared bathroom. Because of the close quarters, I don't feel safe hosting right now, and I had blocked my caledar for the past several months. I should have snoozed my listing, ... Latest reply by Sarah977

A renter broke the rules of our resort and caused me to incur $400 in fines, then refused to pay. Airbnb didn't keep her deposit while the case was open, but offered me $200 instead . I provided the paid receipts, a letter from the resort and video showin... Latest reply by Tonyia1

We have a guest we have hosted a few times. He was always a little high maintenance but overall very nice and referred others to us. This trip really took the cake. He complained about a "mysterious substance" on an outdoor patio (tree sap), locked himse... Latest reply by Helen350

It is the second time in a month that I have guests that are paying full price for a 2 bedrooms private house in Los Angeles.The first lady reserved for 3 nights, checked in but stayed about 20 minutes per 24 hours. She never slept in nor used the bathroo... Latest reply by Linda108