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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

My first guest had a verified ID and still stole my xbox before leaving. He went out a weird side door that is small and not obvious just after I woke up and started talking on the phone upstairs. His name is Dembo and he has a 773 Chicago number althoug...

Had a guest cancel their summer reservations in July over Covid panic. Cape Cod isn't a hot spot. Only one case confirmed. My strict cancellation policy worked. She hot het 50% refund and i should get mine 24 hours after the original check in date. She i... Latest reply by Ute42

...dog! If you read far enough down through the airbnb red tape (which I never did) you'll find out that pet damage is not covered at all by airbnb. Yet, they want hosts to be "pet friendly"? So, a guests dog can chew up almost $300 worth of stuff, the ... Latest reply by Sarah977

Hi all, I am a student from the US traveling in Europe, and not understanding the full gravity of the coronavirus, I still decided to come to Amsterdam, overwhelmed by my love of the city. However, the situation in my Airbnb endangers my security — both p... Latest reply by Sandra126

Hi, I have a guest that just booked my place for 9 nights in early May. The reservation is for 8 guests with 1 infant. The guest messaged me after booking asking if they can view the place early. Is this normal? This is the first time I have been asked... Latest reply by Billie37

We love hosting our shared space on airbnb! It is such a gift of an experience and the extra income has helped us afford more travel. In fact, we just returned from Nairobi where we stayed in an amazing airbnb and met some terrific people! We were pretty ...

Good day all, this is my first conversation. I want to know what you other host would do if you had the bad experience as we had with our last guest. They were 2 adults and 2 children Unfortunately these guests had no respect for our property. A Double Du... Latest reply by Anonymous

I have a guest arriving shortly which has communicated somewhat vaguely. This morning I had a weird text through a bizarre social network addressing me as Rick and indicating that they like my profile and want to hook while in Houston. Is there any histor... Latest reply by Kelly149

I have long term and short long term guest. It has become a problem to supply all my guest with toilet paper. The stores are out and when they have some you can only buy 2 at a time. I have a 4 bedroom house that's rented out.Any suggestions will be helpf... Latest reply by Mike-And-Jane0

I have sent airbnb all evidence, including photos, and receipt of replacement.Every time when I chatted with the customer support, i got empty promises but no action. After a week, yesterday I messaged again twice, no response from airbnb. I suspect they ... Latest reply by Lina-and-Liang0