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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I have had local guests brush his teeth in the kitchen sink when he reserved a "Bedroom rental" with shared common areas within my family home... and later complain about the cameras in the living/dining /kitchen area.(Even if it was a reservation for a "...

Hello all, just need some help & advice as I'm stuck with an issue that seems to be going round in circles. I had two young girls check in to my apartment on the 13th of January and they stayed for 2 nights (they'd booked for 4). These were some of the no... Latest reply by Neil408

I had guests destroy my home and Airbnb will not respond and has not helped at all. The guests did over $800. Damage and I can not get any help from air bnb . The guests are threating me and air bnb will not repond.? I am a super host and have other booki... Latest reply by Maia29

Hello,Our family arrived at our rental (a condo) in the evening after a long day of driving, only to find that it had not been cleaned from the last guests. (This happened in another country, in a rather remote area, if that makes any difference.) All s... Latest reply by Juan63

Hi...I refunded the amount. But still I couldn't get re listing. Stil showed me as snoozed. Help me out...Regards Sihil

We have guests that have a two month booking but, after one week we realized a problem, they are alcoholics and now after 3 weeks have not been able to control there behavior. They are causing problems with other quests and last night told my wife, to shu... Latest reply by Kath9

I would like to know how other hosts are dealing with guests not reading your listings/rules properly. As I hosted more guests, I have noticed many of them don't read the listing and rules properly, even though I added a couple sentences both in the top... Latest reply by Dave878

I have just received my first bad review on airbnb and would like to get it rectified. I was in touch with airbnb support during my last stay and explained what had happened. Actually I only mentioned some of the problems. The host wanted very badly to g... Latest reply by Sarah977

We rent a small room in a popular tourist area of Norway. There is no access to a kitchen and there is no option of cooking in the room. Over the past 2 summers we have had around 150 guests staying, most staying for one night and some for 2 or 3. The are... Latest reply by Anonymous

Hi, I am new to airbnb and I am about to have my 2nd guest arrive next week. I am wondering if people regularly change the keycode on their unit or just use the same one. I imagine if I had keys I would be giving out the same key, I wouldn't change the ... Latest reply by Rowena29