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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hello, Yesterday a guest arrived at my Villa at 1pm(2 hour early check-in granted) and right now he called me that the Living room AC broke down. The technician said he has to order a part and it's supposed to arrive by Thursday or Friday. My guests' sta... Latest reply by Nanxing0

I have several cancellations that qualify for the covid-19 25% refund. Can anyone give me some idea of when can hope for my 25% payout? Latest reply by Virginia328

I have seen a lot of threads about people arriving with extra guests, however I have a unique situation in that my house is of such a size that county occupancy laws specifically state no more than two people in a room. If a third person attempts to slee... Latest reply by Huma0

Hi All, Can I eject guest straight away for breaking the following rules not to have a party.The guest also invited significant quantity of people in the party in excess of the maximum allowed quantity of guest in the house? This is in Sydney, Australia. ... Latest reply by Sarah977

Last March 15, we had a reservation for two weeks. At the time that we got the booking, we also learned that the building admin had decided to unilaterally impose a ban on all incoming short term-stay guests. We agreed with the guest that the booking sh... Latest reply by Rebecca468

Amazing guest hold it against you if they don't get to use your backyard. It's not listed. Thay can use the deck and BBQ. Just leave my garden alone! Anything that you tell them no to, sets them off to try and sabotage your earnings for Hosting. Example.... Latest reply by Bronwyn11

I'm very new to this; my first guests are at present in my second home, some 3 km away. I had given my phone number to them but forgot to take theirs, neither do I have an email address. They did not respond when I sent an email via Airbnbshortly after... Latest reply by Sarah977

My guest was due to arrive today but cancelled 2 weeks ago. (Apparently) . He messaged me this morning to find out that I have booked part of his dates. He is understandably livid but I can do nothing now as I was simply following the Airbnb notifications... Latest reply by Anonymous

Hi folks i am unsure whether I should still provide all toiletries & food stuff (breakfast oats, salt, pepper, herbs, oils, flour etc) while COVID is prevalent? There are too many items for my cleaner to sanitise between each guest. How is everyone else ... Latest reply by Huma0

Hi everybody and thankyou in advance for your comments it’s much appreciated.i ave had a guest, no problems what so ever, caravan could have been left a little cleaner but they were still leaving when my husband arrived 15mins after the checkout time, so ... Latest reply by Sara1585