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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hello all, I have a ring doorbell (disclosed on my listing and in my guidebook). I keep getting alerts on my ring seeing the guest's child go in and out, in and out and he is playing with the mail slot next to the door in addition to pushing the button o... Latest reply by Sarah977

Hi there. I am an Australian planning to travel to Russia in May and I understand that I need to provide a tourist confirmation letter as part of the visa application process. My questions are... How did you obtain this document when booking with AirBnb?I... Latest reply by Ad27

I wonder if any hosts can share insight into the issue of guests "instant" booking without researching basic entry requirements for our country, notably whether they'll have to quarantine upon arrival. Many of my requests include questions like: Will I be... Latest reply by Emilia42

Hi Hosts, How do you deal with disrespectful guests ? By this I mean the type of guest who: 1. Does not follow the rules.2. Demands your address as they are sending a package to your house (without asking if its OK)3. Smokes pot in the room when there is ... Latest reply by Robyn351

I agreed to host a 3.5 month guest. I'm uncomfortable because she hasn't arrived yet ( check in was Nov 14th), but a couple of her guests have. Originally she said she would be coming this week, now she says it won't be until next week. I asked for the na... Latest reply by Helen3

I know there was another thread but cant find it so want to give feedback on not being able to view potential guests reviews anymore. When we as hosts get an enquiry or booking request we need to be able to see how previous hosts had found the experienc... Latest reply by Sarah977

I had a guest who tried multiple times to get out of her reservation / get money back, report a false claim of a gas leak 18 days after her stay. The gas company came out and found no validity in her report. She then contacted AirBnB and without speakin... Latest reply by Anonymous

What are somethings to offer a person who is staying more than a week at a time? Latest reply by Dale711

Last month, we reported guests who not only checked out late but lied about the number of guests staying in the property when asked through Airbnb message thread, violated the house rules, checked out late and while loading their car parked in front of t... Latest reply by Lizzie83

So I hosted for my first time It was fine it was slightly strange at first for me having someone in my house especially in older man and I’m 26 year old female. I could tell as soon as he arrived he wanted privacy and it was fairly late we didn’t talk m... Latest reply by Helen350