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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Currently I don't allow pets in my listing, but am trying to think of ways to be more accommodating. I'm concerned about the wear and tear and damage from pets inside, but have a large yard that could easily accommodate pets. Has anyone else offered the o... Latest reply by Sarah977

My question is, how much compensation should one get for the lack of a promised heated shared pool? I'm currently staying for a month in a condo that is part of a high rise condo development in Florida in January. The owners of the condo hired a manageme... Latest reply by Sarah977

Hi all, A guest needs my address ahead of time to order a pcr test. Any reason I shouldn't send it early? Things to consider? They have good reviews and are coming from abroad. Latest reply by Mike-And-Jane0

Once again I have a guest who is ** demanding, entitled, uncaring and flagrantly disregarding all decent guest behavior and rules. What is it with these guests? I have no understanding of these behaviors. I am a licensed property, maximum of 4 guests,... Latest reply by Helen744

One of my three check-in links has vaporized recently. Airbnb CS seems to be stumped. Has this happened to anyone else? Latest reply by Eileen380

I have looked at other postings, but not found how to handle this. Pre-approval of the booking is done, but I could not add any information about suitable time for the guest to come for a preview. I am just a co-host and my spose is travelling. I assume t... Latest reply by Huma0

How do you adjust for "extras", or, how will Air BnB know to charge for these extras? Main examples: 1. We offer one room/ bath for $140, 2 rooms with separate baths for $240. When we listed the options separately, no matter if we chose the 1 guest ... Latest reply by Michael6266

Wanted advice/opinions. Have a guest that is quite unhygienic. The smell of urine on their clothes is very apparant. The room is smelling of urine also and I have politely asked them to open windows. I have said they are free to use the washer but they ha... Latest reply by Sarah977

I have a reservation coming up in two weeks. The guest has been asking many questions, all covered in the listing. After about a third round I told her to please read my description first as it is all covered there and let me know if she still has questio... Latest reply by Colleen253

HelloI have had a few parties request to book, but they inform me that they are more then my maximum allowed guests of 2 people. I therefore decline them. Does this hurt my standings when peoples search for listing and go Against my “basic requirement” st... Latest reply by Sarah977