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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hi All, Our last guests were four young guys who left the house in good shape, but one of them peed one queen bed heavily. Fortunately, not through to the mattress. It was a pretty gross surprise for our cleaning person, but wasn't a tremendous amount... Latest reply by Mel131

Before the guest arrived, i tried contacting her twice about arrival and access. Finally after my third attempt she finally replied they were coming and planning to arrive at noon. I gave her instructions. Day of check in, i waited, waited, waited. ... Latest reply by Ute42

I'm hoping to receive some suggestions and fellow host wisdom on this review. Mostly because there were a number of things the booking guest did that from my perspective are pretty disrespectful when you're staying in someone's home. I know many of our gu... Latest reply by Ian-And-Anne-Marie0

We had a guest who simply refused to follow the house rules - bringing in additional guests; not removing shoes; leaving the place a mess; staining bed linen and more...even after being reminded other people were not allowed, they brought them in the seco... Latest reply by Cherie71

Hi, looking for some advice, very new to hosting on Airbnb, our 2nd guests have smoked in the living room, (despite no smoking listed in house rules) there is also a cigarette burn in the carpet. We require a £250 security deposit which Airbnb is holding... Latest reply by Gordon0

How many hosts are using feather bed toppers and how are you protecting them? Will a simple mattress cover do the job? Latest reply by Katrina79

Hi all,I am new hôte for 2 month already. In my ad, I wrote that I dont supply wood for fireplace. But I could. I have no idea how to manage wooden log when I am not there. I cant let travelers get into the wooden rope. No way to control !!! I would need ... Latest reply by Sarah977

I had a guest who claims she left a window open in my apartment which she said caused my television to be knocked off the tv cabinet and break beyond repair. I made a claim to recover the cost of the television from the guest however it was rejected on th...

My host contacted me yesterday stating the condo we are renting is for sale. She asked if she could come by with a realtor and potential buyer during our stay. I let her know I was not comfortable with that but she showed up anyway. I would think this is ... Latest reply by Sarah977

I had a recent guest who rated me 5/5 on everything individually, but gave me a 4/5 as a whole because they wanted TYbee Island to be Hilton Head. This is actually written in the private review. If it were public a future guest would know it’s not my unit... Latest reply by Linda108