Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I removed the variable from my messages to solve the problem for the meantime, but can't seem to find where I would edit the content and results from using a variable. Where do I find that? Latest reply by Elisa

Hi everyone, I’m looking for some advice on how I can escalate an issue with a guest review. I’ve already completed the Airbnb review removal form twice, but both times I just received the standard automated response saying the review will not be removed.... Latest reply by Helen3

I have been hosting for 4 years, 63 reviews, 4.98 rating and part time host. My bookings have really fallen off lately. Wondering if there is a way as host we can see how many times listings are viewed?Are people even seeing the option to book our place? ... Latest reply by Mike-And-Jane0

​Attention all hosts! My property was severely damaged by guests due to criminal negligence. Despite providing an official police report, a technical report, and clear video evidence, @Airbnb refused to cover the damages.​Their so-called "AirCover" syste...

Please bring back the custom trip length option under "Availability". The new way of having to do it on the calendar is 1) hard to do from your phone (as I end up selected the wrong dates, 2) is hard to tell if you have already done or not- especially for... Latest reply by Joan2709

Hi everyone, I'm not sure if I can get any help here, but I may as well try. Me and my partner are new hosts (we started hosting in June 2025) and since then we received ten five-star reviews. All guests have been very happy with the accuracy, communicati... Latest reply by Joan2709

I am reaching out because, despite strictly applying all the recommendations and options mentioned in your guide to increase visibility, I have not received any reservations or requests at all.This is extremely concerning and unprofessional for me, especi... Latest reply by Marie8425

Hello Community, I'm very angry with Airbnb disclosure requirements. I had a guest book but didn't disclose his disability. He doesn't have a mobility disability, nor a hearing or vision disability. He has 2 prothetic arms making daily life a challenge fo... Latest reply by Justin2366

I have a booking in Edinburgh from 24-29 Sept and I’ve received an email saying my booking has been cancelled and my deposit is being refunded. I will also get £19 voucher towards alternative booking. I’m so angry as I have festival tickets and flights bo... Latest reply by Emilie

Hi I'm looking at renting a unit and have been leasing with the owner. I'm not entirely sure this is legit - and wanted to ask about what this person has said via email to me. Below email received :- The price is per month.After discussing with my husb... Latest reply by Emilie