What hosts are saying

    Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0
    Good morning, As a host I would like to hear from other host how you handle bad reviews from guest that arent truthful ? It appears to me that air bnb enables favor on the guest . Its said the matter would have to be investigated but their should be some... Latest reply by Jathyia0
    Hi all,Fairly new to hosting and could use help on how to communicate to a guest that was not the person booking the reservation. I have a daughter with a confirmed reservation for her parents to stay at our listing to celebrate their anniversary. I don... Latest reply by Vivian1468
    ** she said this place wasn’t available but the Mayan is. It’s connected to the same property. Is this suspect? thanks **[Identifiable listing removed in line with the Community Center Guidelines- Please note that is not allowed to post a listing link... Latest reply by Helen3
    I’m reaching out to share a frustrating experience I’m having with a retaliatory review and to seek advice from those who’ve faced similar issues.We recently hosted a guest who booked for six people but arrived with 11, violating both Airbnb’s policies an... Latest reply by Leslie1061
    Hi, is there a way to charge for over-use of utilities after a guest's stay. We would like to add that a certain level of utilities is covered within their stay, however if exceeded, guests will be charged BUT how does a host charge after a stay??? Latest reply by Lorna170