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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Why can't the public leave a review for a Host who not only cancels on you without warning, but then also takes up to 10 days to refund your full payment? If the Host needs to earn some interest, they should use a bank, not the ABNB set up. This is an awf... Latest reply by Joan2709

Hi Hello, I received a message offering an apartment for rent that appears to be connected to Airbnb, but I am concerned it may be a scam. The email came from this address: ** (sent via: a1629105.bnc3.mailjet.com) They claimed the rental process would go... Latest reply by Patricia2526

Hello,I had a longterm guest of almost 3 months and they left a negative review include some information that was fabricated. One comment stated they would have liked to have used the pool. The pool listing states seasonal but it was open early in May and...

You can't trust the reviews if there is only one of them. That means they are still new to Air BNB and may not understand how to behave in someone ELSE's home. And don't trust reviews that are repetitive, such as 3 excellent reviews from the same Host. ... Latest reply by Greystone0

I signed up for Fast Pay and so far it hasn't delivered payments the day that they are scheduled to be paid. Today is 24 hours after payments that should have come yesterday. Nothing. Anyone else having issues? Latest reply by Nixon21

Airbnb support has decided to side with host for only 50% refund despise going against their Guest Safety Policy We booked a stay from August 2-4 (which is 3 weeks away from the date I first reported to Airbnb) After passing the host policy of full refun... Latest reply by Veon4

We recently had a difficult guest stay at one of our units. They requested early check-in, needed to extend their stay, and had payment issues, which were eventually resolved. When they wanted to extend again, that unit was unavailable, so we offered a ne... Latest reply by Joan2709

Had anyone had the unfortunate situation of finding out about a guest stealing and needing to confront them on the spot? Earlier this afternoon, I just realized that one of the guests staying with me was carrying my handbag while she was on the way out, a... Latest reply by Awbrey0

Months and not such a good lucib Latest reply by Rebecca

Why, oh why, does Airbnb allow guests to hold dates without having a valid payment?It's completely unfair to hosts. No other platform does this.I was forced to call AirBnB this morning and waste more than half an hour of my valuable time to get this sorte... Latest reply by Chris24484