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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Need to refund a guest who cancelled and was given a 50% refund. 30 days has passed and can’t see a way to refund the balance. Latest reply by Joan2709

Hello Airbnb Community, I’m a Superhost facing a difficult situation with a long-term guest (Reservation HMFF9PS2QZ). The guest booked for 90 days and later amended the booking to 60 days with proper notice. However, she left after only 28 days with just ... Latest reply by Joan2709

Hello! I am currently hosting but puzzled by the identity of my guest. His photo is not clear on the platform, his name is European, and his details are not what he says they are. I did ask but didn't want to pry too much. He is Chinese and says he li... Latest reply by Bahia2

Hi everyone! I’ve been a little inactive on the forum recently—was having some issues posting (still happens sometimes), but glad to be back and hoping someone here can help or share their thoughts! Check-in timing & guest communication:I offer self chec... Latest reply by John5097

Hi there, any help appreciated. Me and 13 friends were staying in a villa for 5 days. On day 3 the water stopped coming out of the taps. We couldn't wash, clean, drink tap water, use dishwasher, flush toilets, etc. Host said that he was trying to deal... Latest reply by Sierra157

Hello everyone , I hope you’re having a great week! Every home has a space that leaves a lasting impression on guests. It could be a cozy reading nook filled with natural light, a vibrant kitchen where conversations flow easily, or a peaceful garden th... Latest reply by Elisa

Is a rental considered "available for public occupancy" if the public can't just walk in off the street but guests have to be screened before booking? Latest reply by Terri129

Hi everyone I recently had a guest that rented my place for one night, I have check in at 3:00 and check out at 11:00. Some days before his arrival he sent me a message asking to check in 3 hours early and check out 6 hours late. I informed him that I wi... Latest reply by Patricia2526

Hi everybody!Since some update when I'd like to see my guest photo (in browser) I see only card "Guest verified" with tiny thumbnail of guest's photo. So, there is no option to see how my guest looks like. It's very uncomfortable (and can be a security is... Latest reply by Patricia2526

My airbnb is far from where I live and I wanted to keep track of the condition and what is happening. Have others found anything to do this? Latest reply by Guy991