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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I have mentioned in my listing that guests who book must state their arrival time upon booking request, as well as reminding them down the line when they still don't mention it in the first message. It seems quite apparent that none of the potential guest... Latest reply by Helen427

I have noticed that quite a few of us hosts hesitate to come out with a straightforward, negative review, even if we feel like it. Also, some of us can go a bit overboard with too many details in a bad review, which renders it mostly ineffective, and it ... Latest reply by Viktoria56

Hello All!! I’m starting to notice a trend of folks waiting til the day of checkout to state that they are leaving late in the day and ask if they can leave their bags or checkout late. I’m starting to get annoyed a bit with it since they are asked when... Latest reply by Natalie725

I've had instant book on for a few months, and I've been accepting 99% of guests for at least 6 months now (before that, I took requests and was more cautious as a beginner)... Anyway, despite my instant book being on, etc - my accepted reservations perce... Latest reply by Kelly149

Hello Fellow Airbnber's! I would really appreciate some help with a very odd cancellation and refund request I've just received and do not know quite how to respond to. On Wednesday this week, 6 November, the guest booked a last-minute 4-night break wit... Latest reply by Emilia42

Hello, I have been hosting for almost a year now. Have completed 44 trips with 5 upcoming, have maintained a 100% commitment and response rate since I started. However, I only have 16% 5 star reviews. One major reason here is that the location of my pro... Latest reply by Preetika0

Sorry for the long text... I should have noticed the signs when the guest booked my humble place for 5 days (I rent 3 rooms in the same place with shared kitchen/bathroom/living room). In his first message he said "Dear Rene', I am a neuroscientist visi... Latest reply by René137

So after a year being hosts we have noticed on occasion some guests do not use the mobile app. The Aribnb platform on the app is what makes this most effective for both the guest and host. Here is an example of how this is a problem. We send our guests ... Latest reply by Anna806

This is part of the CC Festival of hospitality, original topic created in the Italian speaking Community Center, by @Cinzia29 and translated below. -------------------------------------------------------------------------------------------- When y... Latest reply by Rishabh10

Greetings, Airbnb Community. We are new hosts, not even a full week into hosting yet, and when we were setting up, we saw that there is a fairly new feature, still in BETA mode, called "Non-Refundable." I imagine that most of you are already familiar w... Latest reply by Rich-and-Yan0