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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hello fellow hosts, I’m just here to rant a little. So, a guest checking in on June 11th is adamant on getting 100% refund despite our Strict Cancellation Policy. She wants to cancel but wants me the host to cancel instead. I explained that if I cancelled... Latest reply by J-Renato0

We have made our cottage available free to covid19 responders and have shared that with our guests that have had to forego their stay so they can share the experience. Latest reply by Lawrene0

Hi everybody! Looking for some advice from other hosts. My listing is a guest bedroom in a shared apartment. I've had a lot of success hosting for the past 2 years, typically hosting several guests each month. I live in a great central location in Manhatt... Latest reply by Mark116

Hi all , Not sure if anyone can help ...due to coronavirus as i host i had to do a few full refunds due to flights cancellations . Do I have to refund also guests that were going to a concert and the gig was cancelled? Thank you Latest reply by Belinda55

hello! does anybody here already recieved their refund 15 days before or longer? i cancelled my trip for feb 24-26, and i refund last feb 4, then they said i must wait for 15 days. i’ve read lots of feedback regarding the refund process by airbnb which is... Latest reply by Mie1554

Hi - I'd like to offer a 75% refund to guests who cancel due to COVID. Airbnb site says .... Enabling hosts to offer refunds directly. Many guests have had their travel plans affected by coronavirus disruptions, and hosts have asked how they can be consid...

Hi all I have just called my local health care practice and offered my Airbnb annex free of charge to any doctors/nurses etc that are in need of separation / isolation , they need a safe and rekaxing space more than anyone ! if anyone else feels they can ... Latest reply by Yadira22

Location: Silicon Valley. Date: March 2020 (Coronavirus startup time) . My guest stayed a few days and then, totally understandably, wanted to fly back to be with his family. No worries, he paid for the days he stayed and was refunded the difference. Howe...

hey folks, as a guest in a well reviewed airbnb, my laptop was stolen from our locked room. For some context, the airbnb location was a house with multiple private bedrooms, and then a communal kitchen and bathroom. Each room was locked, and we had the ... Latest reply by Sarah977

I made my reservation back in January but the checkin date is not util May 2, 2020. I understand that the COVID - 19 impacts both consumers and business but in my case proper planning is not paying off because I decided to book early. Im losing over $100... Latest reply by Yadira22