Support with your bookings

Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

I have been a host for 8 years on Chicago's north side near Wrigley Field. My bookings for Q4 2023 were almost non existent and so far in the new year the same. Is anyone else experiencing this. Thank you for your feedback. Anthony Latest reply by Sophia

Good Afternoon and Happy New Year, I am in a little of a predicament right now with some guests. These guests are currently renting my property Dec 31-Jan3. They are about the 8-10th booking I have had and it has been the first nightmare dealing with them... Latest reply by Sophia

Every time I get a message from ABnB it shows it came from the SheShed. I did stay at the SheShed a few months ago but have since stayed at other ABnBs. How can I get rid of the SheShed issue? Latest reply by Nathan3531

Hello! My name is Santos, and I am new in hosting an entire unit on Air B&B. My apartment is located in Mexico City, and I was wondering if anyone have recomendations on how to find a cleanning person and someone who can manage the check-ings and check-ou... Latest reply by Sophia

Hi, I am new to this community, I have listed my property in 2018, Bookings was great, then Covid came. The bookings are not what it used to be. Any ideas to boost my marketing. Dave Latest reply by Sophia

I am sure most of you have experienced a case or more with the typical Airbnb support siding with guests (who already know about this practice) to force hosts to provide refunds that are unjustified after guests checked in and take over your property for ... Latest reply by Rebecca

Hi, After waiting for a year, I am writing here in this forum to seek any support or guidance on this issue. On 3rd January 2023, I had to vacate my bnb as there was heating issues and the agent helping me with the move committed me the reimbursement of t... Latest reply by Swati32

Creating a rule set using professional tools would solve my problem however I just have one listing. I want to set Saturday only check in s from June 1st to August 31st, not across the entire calendar. Is this possible? Latest reply by Mike-And-Jane0

So this is my first time using Airbnb, when I press the Request to book button, Airbnb asked me to verify my ID (using passport, visa, ec.) The problem is the system keep insisting that my government ID photo and the photo (selfie) I just took myself does... Latest reply by Julie5806

Hello, we would really appreciate your giving us advice on our case. We had a very unpleasant experience with a host and her co-host. It was a real challenge communicating with them because they would give us conflicting answers between each other and the...