Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I would like to register payout methods under Bank Transfer, but I encounter issues that the account holder legal name exceeded. How to deal with that?

It just happened to night guests arrived at Friday night 2AM, who had reserved for Saturday night, asking the permission to arrive between 12PM and 1AM. On which I agreed. They sustained that they were comunicating to me that they would arrive on Friday ... Latest reply by Ynse-Yke0

Here's the dilemma, You run an AirBnB in a city that is either small or might see some of the same travelers. A guest arrives at your property, leaves the room a mess or steals a towel and you rate them 3 stars, while the guest rates you 5-stars. Later on... Latest reply by Mark-and-Gabriela0

Hello All- I was looking for some advice! We just recently (Dec. 2019) started hosting our whole home. WE have had a collection of wonderful guests however, recently had several guests leave the home trashy- (literally with bags of stuff everywhere), move... Latest reply by Helen3

Hello, sorry bit of a long one here. I've just been wondering what happens when a bad guest damages the place and refuses to pay. In my house rules I have "No party's" etc and a minimum of 2 night stays but I have had my fair share of bad guests recentl... Latest reply by Debra300

Anyone get these inquiries? I find them a little puzzling. I always respond politely with a brief list of attractions but I do wonder how the potential guest happens upon our listing without knowing what there is to do nearby. One assumes they aren't just... Latest reply by Lara1265

Hi there, I have confirmed a reservation as a host for a couple of weeks time and was wondering if I change my bank details on Airbnb, whether the guests payment will be released into my updated bank account or whether the money will go into the old accou... Latest reply by Chae6423

How do I send an information attachment to a guest which contains more words than the airbnb attachment will allow? Marie5884 Latest reply by Marie5884

Hi, I have a guest who sent an enquiry about a stay. The guest wants to phone and ask some questions before he books because he is staying for a long time and it will be a big booking. However, when I send my number Airbnb blocks it and he can't contact m... Latest reply by M199

We aren't brand new but we are always looking to improve. We haven't changed our listing all that much since we started. so we would love some Critique and suggestions from other hosts. https://airbnb.com/h/tocalandia Latest reply by Andy2884