What hosts are saying

    Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5
    I've seen a lot of posts on this forum where hosts are upset about receiving a four star overall review when the guest has given them five stars in every category. Those reviews/ratings look something like this: There is no explanation given in the fee... Latest reply by Alison-Penelope-June0
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    Hello, I’m Shelley from Bristol. I’m new to Airbnb. Unfortunately I already have a question and I’m only on my second guest! The wood burner was out of action for their stay, the guests were informed of this and clearly not happy. I offered them to move t... Latest reply by Helen3
    Hi Airbnb community, I hope this message finds you well. I am reaching out to seek advice and assistance regarding a recent situation with a guest who booked our apartment for 82 nights but later decided to cancel their stay. The guest initially informed... Latest reply by Nika1707
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    Do our guests take time to read the listing? Recently had a guest who booked my space and gave a low review on location and communication which puzzled me because I never had a low score on communication. In addition, the guest couldn't find a space close... Latest reply by Paula
    Can anyone explain what the Chinese fascination with toilet paper is about. Not the stuff they are supposed to flush, and don’t I can understand that! … all the other stuff.. my bin is virtually full of tissue paper int young male I. One night used a wh... Latest reply by Meital11