Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

Hi, We have been hosting for over 4 years and have had very good reviews. The guest that just departed booked for 30 days and is travelling the country. We kept the communication going before and during, and despite him being very quiet and recluse, see... Latest reply by Paula

I need some good and real reviews Latest reply by Paula

Hi I have a guest who wants to stay 1 more night with the existing promotional booking, who do i contact within AirBnb? how do i extend and apply the promotion? Latest reply by Elisa

I need some help on how to navigate and what repercussions the guests would have for hot boxing the daylights out of our brand new remodeled home. There is a no smoking policy. What can I do? Latest reply by Greg2406

Hi Everyone, Just letting you know that a lovely guest by the name of Taylor (and partner unnamed, but he is a "steel fixer") stole our coffee machine, Dyson Vacume cleaner, de-humidifier, Table lamp, desk lamps, towels and other items. She only had 2 ... Latest reply by Greg2406

How does one get on a live chat with airbnb Latest reply by Oksana127

Hello, my Bank received money from Airbnb but we need invoice copy for audit purpose. Could you give me invoice copy? Latest reply by Rebecca

A family of 4 booked for 4 months because their place was flooded and they lived in different Airbnbs locally for almost a year. They moved in with many boxes. The listing is listed as entire place and specifically mentions the entire upper 3 bedroom 2 ba... Latest reply by Daniela2407

I have been having guests cancel at the last minute, what could be the advice Latest reply by Paula

Hi,Can someone help with a reservation, a potential guest would like to stay from the 12th Nov to Mon 9th Dec. I’ve changed in settings from a maximum of 2 weeks to 35 days but it is still not allowing him to book.Not sure if I need to change any other se... Latest reply by Paula