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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Not sure what to say to a guest Who guest gets up at 5:30-6:00 only to "hang-out" in a space specifically described as "semi-private" and "for the guest on the go." He is sitting in my living-room where I ordinarily work, only interrupted by several cigar... Latest reply by Marit-Anne0

  Hi everyone, I hope you’re all welcoming in the New Year! It’s that time when everyone talks about a fresh start, and making new resolutions to give up all sorts of unhealthy habits. That got me thinking: I know that some of you have told us about re... Latest reply by Robin4

Please assist. I have had a booking for ages in February 2021. The guy is coming for a work trip. I live here too. Separate bathrooms but shared kitchen. Is this still allowed? The gentleman seems to think it is but I am unclear. To be honest I was on fur... Latest reply by Marit-Anne0

I would like help crafting a review for a guest please. I am a newer host, so please be gentle with me. This guest has only 1 review: a stellar, glowing review from a stay with his family, in which they left the place spotless. For my part, this guest ma... Latest reply by Sarah977

Making sure I am being reasonable here. We had someone contact us wanting to book our cottage on behalf of her daughter, who is a honeymooning guest. I said we couldn't accept 3rd party bookings but I was happy to host her daughter and invited her or t... Latest reply by Cave0

Just had an unreal guest experience...soooo bad and fear leaving a review but want to warn others Latest reply by Vivian860

After having a year with an almost every time empty flat - although putting in already a very cheap price - I finally got a booking for 28 days while Christmas and new years eve (normally the most popular time for bookings in my location). Today the gue... Latest reply by Vivian860

I've been hosting #NantahalaVacations for several years and have come across this problem multiple times. This past weekend, despite having a rock solid cleaning team, a backup team, and a backup to the backup team, nobody was available to clean between g... Latest reply by Helen3

A friend came across an adult movie shot at my apartament by a guest. I contacted Airbnb and they requested proof of it, which I provided, since then Airbnb hasn't replied to my emails, it has been over two weeks already. I requested the guest to be expe... Latest reply by Sharon1014

A guest checked in with a service animal, however that animal was a cat. They were aware i was under the impression that it was a dog. I have a feeling this is a guest i have had issues with but they keep signing up under different names. Can i charge fo... Latest reply by Jen29