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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hello all, I need your valuable opinions! Last week we hosted a family that was new to Air and it turned out to be a regrettable experience! They flooded the bathroom in the suite, cleaned up the mess with our bath towels. They then bagged up the towels a... Latest reply by Sarah977

Hi All, I am hoping to get a little bit of advice... I am new to Airbnb (as a host) and not sure about some things. I thought I was on Instant booking (only guests with good reviews) but it seems I am not. I have just had a request to book and as it was... Latest reply by Gordon0

Hello, I have seen this topic has been kind of addressed but not recently and with Airbnb changing rules etc all the time I'd like to discuss this: We have a guest room with a single bed and last night our guest forgot her key to the flat. She came home... Latest reply by Ian-And-Anne-Marie0

Ever since Airbnb removed the photos from inquiring guests a sense of unease overcomes me when I receive an inquiry or instant booking. I know many others feel the same and honestly the feeling never goes away. Its something about the fear of the unknown... Latest reply by Sarah977

I had a new to Airbnb guest that did a same day booking and on her way to the house said she was bringing her girlfriend and would that be OK. I said it would, except I do charge a $20 2nd person fee. She was surprised, and at first was thinking to cancel... Latest reply by Jon393

The April evaluations have just passed. What has been your longest run of quarters (evaluations) with keeping your Superhost status? I'm sure there are a few hosts here that have crested the 20 straight quarters mark. Our goal right now is 25 quarters so ... Latest reply by Susan17

My whole home yesterday let me know that there was hair and schmaltz on one of the computers, and wants a discount. Pictures here http://imgur.com/gallery/wxVkVEm they did send me pictures, not that I really care to argue with something like that anyw... Latest reply by Ian-And-Anne-Marie0

I am 9 months into this Airbnb thing and I am getting so sick and tired of picky self entitled princesses who complain after the fact that the hair they left in the Airbnb bathroom didn’t get automatically wiped up by me after they left it there. Like I h... Latest reply by Pete69

Well, we knew it would happen one day folks! My wife and I received our first 4/5 star reviews from some overseas guests, but thankfully it wasn't for the 'overall' rating, it was for the lower level down. It's fine really, but I wanted to share the mo... Latest reply by Susan151

I had an erroneous cancellation, which I had removed, but now they are telling me I can't get my Superhost rejection overturned (I have to wait until the next evaluation period. Is there a way to contest this decision? Message thread below: APRI... Latest reply by Thomas1365