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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hello,Today I received a call from an Airbnb agent asking me to alter the date of a reservation which I had declined to the guest. I politely declined, and then the agent asked me why am I declining it as the calendar next month is free. I was taken aback... Latest reply by Brian1617

Hi Everyone, Would appreciate some advice from those more experienced and emotionally uninvolved Here's the scenario, I week ago, a young airbnber - only 1 previous stay - IB 2 day holiday for 2. He messaged me and said it was for his parents as a... Latest reply by Kit45

Hello Everyone- we are newer hosts and have a small condo in traditionally family-oriented beach community. However once a year there is a traveling spring break party that comes to our beach. I do not want to rent our condo to a young partying crowd b... Latest reply by Emily487

Good evening, My guests have arrived later than expected. Thats not a issue and they apologised. However they are very uncomfortable with our little dog, and wanted us to lock him in our room. He is clearly pictured on my listing page and my profile as... Latest reply by Branka-and-Silvia0

Hello everyone, I need help with trying to decide if I have a case to see a lawyer about Airbnb not wanting to provide my flooring to it’s previous state. My past guests damaged my home which costs my home insurance over $30K in damages but due to how my ...

This post is especially for hosts in Atlanta. I hosted someone over the holidays using the account name Meon (I'm not saying a person in the world named Meon actually reserved my house, but that was the name on the account). To make a long story short, t... Latest reply by Ryan563

I tried to search a bit but didn’t find a post with a similar issue. This is a bit lengthy, beware!We had a guest that checked out a week ago that was a problem. I know that I should warn other hosts by writing a review, but I am actually nervous that he ...

Guys, I need an advice! I have a place in São Paulo; it’s a small farm and it’s booked for a group during this week. The problem is: the guests are noisy and they are bothering the neighborhood. I already talked with them, but we didn’t reach an agreement... Latest reply by Karin1404

I have received messages from a current guest after 10 PM. He has complained about the tv remote control not working the batteries have obviously gone. I suggested to take from another room as 4 bedrooms and 5 tvs. The guest is not satisfied and keeps ... Latest reply by Helen3

Im very new hosting. I started to hosting last month (December 2019) I assumed that the guest that made a reservation, it was her first time for Airbnb. I think that she misunderstand SO MANY THINGS about our place for hotel or homestay shared. Language-b... Latest reply by Susan17