Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Just got my first-ever 4-star review, and it’s frustrating beyond belief. I put everything into creating a five-star experience—champagne, snacks, spotless space, flexible check-in, and proactive communication. Yet, one inexperienced guest with only two r... Latest reply by Zon0

so I’m needing to find a workaround for monthly stays. We have a short term rental and allow 3 to 90 days. But we also want to encourage people to do rent for a month with a hefty discount. Airbnb, has it set at 28 days for a monthly discount. But the ... Latest reply by Joan2709

I have a question. I have a listing that can host max 4. Every head above 2 costs a bid extra. I have guests that made a booking for 2 but they are 3. With out any notification or communication regarding that, and obviously not pad for the extra head. Wha... Latest reply by Joan2709

In 7 years getting paid by Airbnb, I've always received the funds in 2 business days to my 2 different Chase US account. For the 2 bookings which were paid last Monday April 4th, the money did not show up. It's been 7 business days today, still no money.... Latest reply by Vasigan0

You know those reviews at the end of the public review, 'only your guest/host' will read this'? I tried to find out if AirBnB reads them and there was a slick side step, "Your safety and Airbnb experience are important, but we value your privacy too. We n... Latest reply by Moshe61

The max length of stay is set at 28 days, but I just received a request for 60 days that I had to decline. Upon checking my 4 listings, all are available for monthly stays through the Airbnb App, however, all of them have a maximum length of stay set to 2... Latest reply by Joan2709

AirBnB's Smart Pricing is predatory and should be disclosed and described on all listings that use Smart Pricing. It should not be up to the Guest to go back and forth with AirBnB support about why a listing price might have unknowingly increased within a... Latest reply by Graeme144

Hi, I recently booked a listing that uses self-check-in, but I noticed they never change their passcodes. According to Airbnb resources, passcodes must be changed between bookings (https://www.airbnb.com/resources/hosting-homes/a/how-to-provide-self-check... Latest reply by Deb5175

I am pleading with someone who can help. I am at the end of my patience. Please someone who can provide me with USA customer service person phone number, I would greatly appreciate it. I am dealing with customer service for over 2 weeks now and no help an... Latest reply by Alla22

Hi, I have recently added my caravan to the platform and just had my first booking-I'm a bit dazed about how it all works to be honest-only had guests book directly with me before, but bookings are down this year so thought I'd give it a go ! Latest reply by Eli20854