Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Bhumika

Just wanted to share the rant I've been posting on my social channels recently with other hosts here who can hopefully empathize:A not-so-quick rant about AirBnB (and guests) from a host:We have a strict cancellation policy which means you only get a full... Latest reply by Ute42

HELP, not sure I am here on the right place. But need advise from other hosts. Because the lack of support of Airbnb is unheard of. I am 10 days busy trying to convince airbnb to act. I have a guest with mental problems and financial issues. Even though t... Latest reply by Cormac4

Hi out there.... My rental is in a zoning that does not allow short term guests of 29 days or less. So my reservations are 30+ days. Am I expected to provide a month of toilet paper, paper towels etc?? Latest reply by Lisa723

I'm interested if anyone else has seen this happen at their host property. I had a guest leave on time at 11 in the morning, but then they went to the end of my walkway, where the public sidewalk started, and dumped all of their bags and took a seat. Th... Latest reply by Anthony608

Hello all, I am starting to receive bookings again (Spain!) and was wondering what people are doing re kitchen ingredients. I would usually leave oil, salt sugar, coffee, rice etc but am wondering if in these covid times that has to all go. We are in a... Latest reply by Susana64

I rented my place for 12 guests to a first time Airbnb user. I was very clear that no additional visitors are welcome on the property besides the 12 guests, especially during Covid. The guest agreed to these terms by booking. Today an airstream appears an... Latest reply by Bret348

How do I upgrade current guest? Latest reply by Helen350

Has any one seen any information on why Airbnb are routinely allowing cancellations until 31 July despite lockdown ending 4 July? Latest reply by Escape-To-St-Ives0

A recent reservation was for 2 guests. They showed up with 6 people. They were loud and partied until 4 in the morning. I repeatedly told them they needed to quiet down. They were very disrespectful saying they paid for this. Two people finally left. I wa... Latest reply by Helen3

Need help how to word the review for three guests who smoked despite the house rules against it. It was a short two night stay, they have already checked out so there is no point in trying to ask ABB/CS for help. It's impossible to document how bad the ... Latest reply by Susan10