covid-19 25% refund payout

[Theresa424]

I have several cancellations that qualify for the covid-19 25% refund. Can anyone give me some idea of when can hope for my 25% payout?

[Gordon0]

You appreciate this 25% is based on your normal cancelation policy (you look to be moderate?), @Theresa424. This means if the would-be guest cancelled 5 days+ before check in, you'll get nothing (it's 25% of zero). 

As for when payments will come though, I wouldn't hold your breath, although 'early April' was quoted. 

https://www.airbnb.co.uk/resources/hosting-homes/a/250m-to-support-hosts-impacted-by-cancellations-1... 

[Theresa424]

Thank you for your rely Gordon. My cancellation policy was strict for those reservations. I was told by an Airbnb representative that the cancellation policy that I listed when I posted the place remain with the reservation so they

should honor that. 

[Theresa424]

ok - thanks Gordon0

[Maxine33]

The Airbnb rep I communicated with said we should be hearing something in "early April".  Hopefully that means any day now!

[Luke279]

I spoke to support yesterday and was stated we will be informed by the end of April. 

Tbh i think nobody has any idea.. If it happens it happens but im honestly not holding out much hope 😞

[Theresa424]

Thanks Luke279 for your efforts and sharing that.

[Corey100]

This an awful situation.  I think all cancelled reservations should be split 50/50 with the guest.  Why do the hosts have to take the entire hit.  This is not an ideal situation for anyone. Things should be done fairly

[Theresa424]

I just messaged AirBnB and the response was "next week"

[Theresa424]

Ok - Thanks Maxine33

[Corey100]

Its now the middle of April. I have not heard a word about it from Airbnb.  Has anyone else heard anything?

[Tory13]

Thank you i was wondering whether to contact them as have bills coming 

[Richard1830]

I haven't heard anything yet (and my cancelled stays should qualify) but will keep an eye on this thread and let you know when I do hear something.

[Suzanne41]

I'd be interested in knowing if/when you get the email, as I'm in the same boat.  

[Corey100]

dido