finding friends that airbnb'd during the hurricane weekend

Tesh187
Level 1
Charlotte, NC

finding friends that airbnb'd during the hurricane weekend

hello-

 

i have three friends that rented an airbnb home this weekend.  i am unable to contact them or even know their airbnb address to request a welfare check.  is there a way for someone at airbnb to look up their names?  

 

thanks-

T Ramey

8 Replies 8
Marie8425
Level 10
Buckeye, AZ

@Tesh187 

Privacy rights prevent that information.  In the U.S. if you have a welfare concern contacting the Red Cross is the best resource.  The local office has access to who is in shelters and who is in the hospital and has resources in the area to look for someone missing

thx- my friends were able to hike to a cell signal and get home this week.

@Tesh187 

Have you tried using WhatsApp or Zello? (walkie talkie app) Of course, they would need to have those apps on their phone. 

thx- my friends were able to hike to a cell signal then drive out this week.

Helen3
Top Contributor
Bristol, United Kingdom

Normally there is a national helpline you can call if you are concerned about your friends @Tesh187 in a disaster situation. Airbnb would not be able to disclose information about individual guests. 

Elisa
Community Manager
Community Manager

Hi @Tesh187 😊,

I am truly sorry about this situation!

 

Have you received any news from them? Have you been able to find them?

The other hosts shared some great advice. Did you find the helpline?

 

Please don't hesitate to let me know. I'm sending you good vibes!

 

Warm regards🌻,

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Please follow the Community Guidelines //Merci de jeter un oeil aux Principes du Community Center

thx- my friends were able to hike to a cell signal, then drive out this week.

Tesh187
Level 1
Charlotte, NC

Not sure how conversations works thru airbnb.  my friends were able to hike to the top of the hill and get cell service, then get off the mtn.  thx for your concern.  Tesh