Hello! I have configured my site with a mínimum of 7 days re...
Latest reply
Hello! I have configured my site with a mínimum of 7 days rental but then i open airbnb as a traveller and see that it only a...
Latest reply
Sign in with your Airbnb account to continue reading, sharing, and connecting with millions of hosts from around the world.
if my flight is cancelled due to the government shutdown, can i get a refund on my reservation?
Did you purchase travel insurance for your reservation? Airbnb offers it at checkout. I believe this would be covered.
You might want to ask Airbnb about it as well. Not sure it would qualify under their major disruptive events policies but you can ask.
If there are government travel advisories issued against travel to a specific area you would be covered . @Mary7239
Not just because a flight is cancelled though.
Hi @Mary7239 I believe yes,
If its Government travel restrictions or prohibitions it qualifies as a Major Disruptive Event. Best to contact Airbnb Support first before cancelling.
This situation probably would not fall under Government travel bans/restrictions (there are no Government travel bans right now). It's possible it would fall under "Major Disruptive Event" but no guarantee on that.
Since Airbnb calls the shots on what is considered a Major Disruptive event, I suggest (as you also did) that @Mary7239 contact Airbnb to find out if she would be covered.
Major Disruptive Events
https://www.airbnb.com/help/article/1320
It depends on the host's refund policy and probable consideration from your host.
Hi @Mary7239,
I hope your trip can go ahead when the time comes!
Did the answers from Joan, Helen, Patricia and Udoka help you understand better how a cancellation would work, if it were to become necessary?
Let us know if you have more questions 🙂
Thanks,
Emilie
-----
Merci de jeter un oeil aux Principes du Community Center/ Please follow the Community Guidelines
In addition to the other information outined, the Host may consider refunding you (as @Udoka2 mentions), but they may not be required to do so under Airbnb's cancellation policies.
Some Hosts would refund you if they were able to get the stay re-booked
Some would just provide a full refund
Some would provide a credit/discount for a future stay
Some would provide a partial refund