guest refund

[Farhat3]

as a Host I am pissed off with Airbnb refunding my guest and penalising me without checking the matter with me as ahost 

the guest pretends not sending him the informations 

I called airbnb UK but they are only sorry and did nothing about it 

waht a shame on airbnb 

[Bhumika]

Hi @Farhat3 , did you reach out to the Customer Support team again about this issue? Was this issue eventually resolved for you?