i need help guest try to destroy my small business

[Joanne844]

1. Retaliatory Review (Policy 5.6)

   • Posted only after Airbnb denied guest baseless refund request.

   • Direct violation of your policy prohibiting reviews “designed to extort or retaliate.”

2. False “Bedbug” Allegation (Policy 2.6)

   • Zero evidence provided by guest.

3. Airbnb knowingly permits fraudulent reviews harming NJ businesses, violating NJSA 56:8-2. Request investigation + penalties.

[Patricia2526]

Hi @Joanne844  

To effectively dispute the negative review, you’ll need to provide official documentation from a licensed pest control company confirming that your property is free of bed bugs. Without this, the situation may be dismissed as a “he said, she said” scenario, and Airbnb is unlikely to take action based on claims alone.