iPhone app not working

[Bonita5]

Since the August update on iPhone, the Airbnb calendar does not work properly. I am a Superhost and use my phone all day to book and change prices and respond to guests. When I click on a date, in calendar, it changes to black circle . And then nothing. It should say EDIT then go to the edit page. But nothing. Can you please fix this AIRBNB?? It is of critical importance to all hosts!

[Nick]

That's great to hear @Carole695 !  🙂 

I just saw Thomas' message and sent him some steps to follow. Will get to the bottom of this 🙂 

[Duany-and-Esteban0]

I have the same issue. I have been waiting on airbnb to contact me and it has been 3 weeks and I still have not heard from airbnb. Can you tell me how to fix it.

[Duany-and-Esteban0]

I have the iphone 15 new version.  The calendar is blank, it says 0% occupance but when I check on my destop computer it works.

[Bonita5]

@Katie @Nick

My calendar is working!

So happy.
Thank you for fixing.

I have an iPhone XR with iOS 13.6.

Best, Bonita5

[Nick]

Perfect @Bonita5 ! Thank you for the letting us know 🙂 

[Belinda247]

I am having the same problem on my iPhone SE and it has not been resolved. I’m on holiday and only have access to my host calendar via my iPhone and can’t unlock some dates. When will this be sorted?

[Belinda247]

Someone has said the green edit button is just visible at the bottom of the screen. If I press that it takes me to edit my profile and not the date

[Belinda247]

I only have iOS 13.3 due to lack of storage

[Nick]

Hi @Belinda247 for iPhopne SE could you please: 

• Press and quickly release the volume up button
• Press and quickly release the volume down button
• Press and hold the side button until the Apple logo appears. 
• When the Apple logo appears, release the button

After that please make sure you have the latest Airbnb app update which is version 20.33 .

Please let me know how that went. 

Thanks! 

[Belinda247]

I have a new iphone se.  The AirBnB app was working this morning  and now will not open on my iphone.  I can go into it via my laptop.  Is there a problem?