lost credit card associated with a booking

lost credit card associated with a booking

hi I lost my credit card so I had to get a new one but it is impossible for me to pay the rest of my booking because the old card is still associated to the booking. Thanks for advice!

1 Reply 1
Elisa
Community Manager
Community Manager

Hi @Jocelyne305 😊

I'm sorry to hear about this issue.

 

How is the situation now? Have you found your credit card yet?

 

Did you reach out to customer support?

Let me know if you need their contact details, it's really the best step to take.

 

Warm regards 🌻,

 


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