no availability when properties show available

[Penny507]

I have tried to book several times at different places, with different hosts in Kauai at properties that show available and are not.  It's super frustrating.  To the point now that I will no longer be using Air BnB... Can this PLEASE be fixed?

[Joan2709]

@Penny507 

Can you clarify? When you look at the listing the calendar appears open and lets you enter specific dates, but then when you send a request to book the Host states it's not available? What does the Host say when they respond to your request to book?

I do believe there are lots of restrictions for Short Term Rentals in Hawaii that require the Host to only allow certain length of stays and number of days rented in a calendar year.

[Emilie]

Hi @Penny507, 

I'm sorry to hear you're finding it difficult to book a listing!

As Joan explained, it would be very helpful if you could tell us a bit more about what exactly is happening. In which way are the properties not available in the end?

I look forward to hearing from you. 🙂

Thanks,

Emilie