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not received an email prompting a review

‎30-03-2016 03:59 AM
Cristina65
Level 1
‎30-03-2016 03:59 AM

not received an email prompting a review

Have not received an email prompting to review the guest, nor has my guest received one ....it is almost a week since check out.

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‎30-03-2016 03:59 AM
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2 Replies 2
‎30-03-2016 04:57 AM
Dave-and-Deb0
Level 10
Edmonton, Canada
‎30-03-2016 04:57 AM

Hi @Cristina65,

 

A week is a little long.  I notified Airbnb and they assured me that they will contact you about this.  They manually sent my review notification as well so I was able to kill two birds with one stone.

 

David

Superhost Ambassador ~ Host Club Community Leader ~ Experienced Co-Host

‎30-03-2016 04:57 AM
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‎30-03-2016 08:18 PM
Gerry-And-Rashid0
Level 10
London, United Kingdom
‎30-03-2016 08:18 PM

It;s an ongoing problem - you used to get it about a day after, for the past few months it has been 2 to 4 days before getting an email inviting you to review

‎30-03-2016 08:18 PM
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