Log In  
Support with your bookings

not received an email prompting a review

‎30-03-2016 03:59 AM
Cristina65
Level 1
‎30-03-2016 03:59 AM

not received an email prompting a review

Have not received an email prompting to review the guest, nor has my guest received one ....it is almost a week since check out.

Labels:
‎30-03-2016 03:59 AM
0 Likes
2 Replies 2
‎30-03-2016 04:57 AM
Dave-and-Deb0
Level 10
Edmonton, Canada
‎30-03-2016 04:57 AM

Hi @Cristina65,

 

A week is a little long.  I notified Airbnb and they assured me that they will contact you about this.  They manually sent my review notification as well so I was able to kill two birds with one stone.

 

David

Superhost Ambassador ~ Host Club Community Leader ~ Experienced Co-Host

‎30-03-2016 04:57 AM
0 Likes
‎30-03-2016 08:18 PM
Gerry-And-Rashid0
Level 10
London, United Kingdom
‎30-03-2016 08:18 PM

It;s an ongoing problem - you used to get it about a day after, for the past few months it has been 2 to 4 days before getting an email inviting you to review

‎30-03-2016 08:18 PM
0 Likes

More from Support with your bookings

I thought it was just me.

It’s so ridiculous. For everyone including host not being ab...
It’s so ridiculous. For everyone including host not being able to book. Host should charge Airbnb a fee for this since they a...

Explore Resource Center articles