"You don't have access to the review you are attempting to write."

"You don't have access to the review you are attempting to write."

Trying to leave a review for my recent stay but all I get is the above error.  I see this has been a problem since at least 2016 looking back at historical posts in this community.

5 Replies 5
Joseph2181
Level 1
Charlotte, NC

I am also receiving this error. I JUST submitted the review and need to change something. It says I have 1 day left to edit the review, but I get this message. 

Brandi41
Level 1
Fernley, NV

Hi, did you ever figure out a solution? I am having the exact same issue period it is well before the fourteen day time cut off.

Paula
Community Manager
Community Manager
Port Moody, Canada

Hi @James3799, Building on Joelle's answer, I'm sharing an article about >how reviews for stays work. Is it possible that you tried to post the review after 14 days? If that's not the case, could you please share some screenshots of the error? This way, I can forward it to the technical team for a review of your case.

 

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Joseph2181
Level 1
Charlotte, NC

I am trying to edit an experience review right after I left it and this is message I get. It says I have one day left to edit but I cannot because this is the message I get. 

Joelle43
Level 10
Cannes, France

Hello @James3799 

 

Is there any chance that the listing you stayed at is more than 14 days ago?  Airbnb have a 14 day window for guests to leave reviews.

If this isn't the case, I would ring Customer services to find out why you can't review.

 

Joëlle