" Your listing cannot be published at this time. Please contact customer support for more information."

Pmi-Matching-Property0
Level 2
Fort Lauderdale, FL

" Your listing cannot be published at this time. Please contact customer support for more information."

For almost one month, I tried to get answer from AIRBNB to know why they unpublished this listing. Why do as host have to follow airbnb policies when they don't follow their own policies! They must sent us as host a notification about unpublishing a listing....They never contacted me or sent me a notification!!!! They do not understand we are not all owners and some of us are property manager and we need and we have to report everything to the owners!!! This case shows they do not let us as property manager to do our job!!!! And this has huge consequences as they do not provide details, nor any evidence that we can provide to the owners, they are the one who paid airbnb fees so that should receive all details . Who can help on this case as AIRBNB refuses to respond, may be they know they did an error as they should have sent me a notification....WHAT THEY DID NOT HAVE DONE... Further more, guest requested to book this listing on the airbnb app (from another listing), but it seems airbnb is no more interested in earnings......what happened with Airbnb? 

1 Reply 1
Rebecca
Community Manager
Community Manager
Suffolk Coastal District, United Kingdom

Hello @Pmi-Matching-Property0 👋

 

It's been a little while since you posted and I wanted to say that I'm sorry that you're experiencing these issues. Speaking directly to Airbnb Support is the best way to get this resolved. Have you hear from the support team since you posted? 

Looking forward to hearing from you soon! 

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