superhost question on cancellations

[Rachel2520]

Good morning,

We've been hosting for 2 years, and have maintained super host status.  I recently added a second property - which is our house, but listed it before I was actually ready to and had to cancel some bookings that happened - now for that second property I listed, we have a 7% cancellation rate, worried that this will impact our superhost status for our first property - which has no cancellations.  Wondering if all the other super host criteria are met, will our cancelation rate jepoardize our super host status?

Thanks

Rachel

[Mike-And-Jane0]

@Rachel2520 As its name suggests Superhost is a host rating not a property rating. As such you will lose it for 12 months until those cancellations fall out of the 12 month period.