suspicion about rent

[Nevra39]

i have booked my apartment last week but i havent received any information from host or airbnb / and i ve told prevision money will be refunded in 24 hoursbut it has been 5 days!

**[Contact details removed -  Community Center Guidelines]

[Bhumika · Accepted solution]

Hi @Nevra39 ,

Did you make this booking using the Airbnb app?

Or have you got in touch with Airbnb Customer Support regarding the Host not responding?

I also wanted to share this article that talks about the Refund processing time for your reference.