Dora676 Level 2 Budapest, Hungary What to do when a(n angry) travel partner takes over the com... We’ve had this happen a few times now. (For context, we do t... Latest reply We’ve had this happen a few times now. (For context, we do think through which guests to accept - the cabin is in the country... Latest reply
Megan160 Level 10 Tucson, AZ I will no longer post a bad review about a guest I had an awful guest experience and tried to settle it with ... Latest reply I had an awful guest experience and tried to settle it with the guest personally. She stayed at a reduced rate and then neede... Latest reply
Elisa Community Manager What’s your top tip for hosting guests traveling for work? Hello everyone ,I hope you’re having a great week! Host... Latest reply Hello everyone ,I hope you’re having a great week! Hosting guests who travel for work offers unique opportunities and ch... Latest reply
凤兰0 Level 1 Frustration with Inaccurate Guest Review & Airbnb’s Dismissa... Hello Airbnb Community, We’ve been dedicated hosts on Airbnb... Latest reply Hello Airbnb Community, We’ve been dedicated hosts on Airbnb for many years, sharing two private guest rooms and a full bathr... Latest reply
Elisa Community Manager What do you include in your welcome message? Hello everyone, and wishing you a great week! Today, I... Latest reply Hello everyone, and wishing you a great week! Today, I’d like to talk about the welcome message. It’s that first little... Latest reply
Ricardo766 Level 2 Orlando, FL Removal request for retaliatory review after late checkout v... Guest booked 6 nights (not 7), failed to check out, ignored ... Latest reply Guest booked 6 nights (not 7), failed to check out, ignored contacts, and Airbnb approved a $200 late checkout fee. After we ... Latest reply