why cant i access the air b and b site

Julie7019
Level 1
Ruan Minor, United Kingdom

why cant i access the air b and b site

just not accepting my mobile to log in keeps coming up with the phone code for america

5 Replies 5
Helen3
Top Contributor
Bristol, United Kingdom

Have you tried with your email ?


if this doesn't work check  with Airbnb Customer Services 
@Julie7019 

Julie7019
Level 1
Ruan Minor, United Kingdom

thanks. Hasn't worked either 

Rebecca
Community Manager
Community Manager
Suffolk Coastal District, United Kingdom

Hi @Julie7019 👋

 

Did you reach out to customer support as Helen suggested? Hopefully you've managed to log in now! 😊

-----

 

Please follow the Community Guidelines

Julie7019
Level 1
Ruan Minor, United Kingdom

Yes. Thanks everyone for the advice. Will sort it hopefully bit of drama going on at mo

Joelle43
Top Contributor
Cannes, France

Hello @Julie7019 @Helen3 @Rebecca 

 

Airbnb is experiencing major issues today and the tech team are working on the many issues facing hosts right now - impossible to log in, messages disappearing, no access to views etc, calendar dates blocked and many more I'm guessing.

 

I called CS this morning as I was locked out of my computer as the codes weren't coming in so maxed out my attempts so have to wait 24 hours to try again.  Abccess to my host account y phone is working OK though

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.