why would Airbnb disallow co-hosts from messaging guests?

[Sharon1314]

I wish Airbnb would do a survey before making such a big change. What would be the reason for this one? I need my  co-host to be in communication with guests.

[Ricardo85]

@Sharon1314 

Where is this new policy?

Ricardo

[Sharon1314]

Their announcement of yesterday had unclear wording, today corrected. So ignore my question.

[Liv]

Hi @Sharon1314,

Thanks for voicing your concerns. I'm glad to hear it's been clarified for you now.

I'll leave a link to a reply about this matter here just in case someone reading your topic is still unsure.

Thanks,

Liv