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why would Airbnb disallow co-hosts from messaging guests?

‎16-07-2021 09:16 PM
Sharon1314
Level 1
Ashland, OR
‎16-07-2021 09:16 PM

why would Airbnb disallow co-hosts from messaging guests?

I wish Airbnb would do a survey before making such a big change. What would be the reason for this one? I need my  co-host to be in communication with guests.

‎16-07-2021 09:16 PM
3 Replies 3
‎16-07-2021 09:29 PM
Ricardo85
Level 10
Rio de Janeiro, Brazil
‎16-07-2021 09:29 PM

@Sharon1314 

 

Where is this new policy?

 

Ricardo

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‎16-07-2021 09:29 PM
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‎17-07-2021 05:08 PM
Sharon1314
Level 1
Ashland, OR
‎17-07-2021 05:08 PM

Their announcement of yesterday had unclear wording, today corrected. So ignore my question.

‎17-07-2021 05:08 PM
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‎20-07-2021 05:45 PM
Liv
Former Community Manager
Former Community Manager
London, United Kingdom
‎20-07-2021 05:45 PM

Hi @Sharon1314,

 

Thanks for voicing your concerns. I'm glad to hear it's been clarified for you now.

 

I'll leave a link to a reply about this matter here just in case someone reading your topic is still unsure.

 

Thanks,

Liv

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‎20-07-2021 05:45 PM
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