Hi,

 

My name is Jennifer and I am an Airbnb Host for almost two years at this time. I have rented to hundreds of clients and have been a Superhost for over one year. In the beginning I didn't get that many bookings, however currently I am 90% fully booked every single month.

 

This is what I did, to get more bookings per month:

 

  1. Great pictures

In the beginning when I didn’t receive reservations I had pictures made with my mobile phone, they weren’t that great so I changed them. I learned that people are attracted by great pictures. I mean, ask yourself this question. Would I stay in my own place just looking at the pictures I currently have on Airbnb­?

I paid a professional photographer to make great pictures of everything my apartment, the building and the neighborhood have to offer. I have uploaded over 20 pictures per apartment and assured that all important details are being shown, this way my guests now exactly what they’re going to find without even reading the description.

 

  1. Great Descriptions

When writing your property description be as clear and specific as possible, assure that all small details are inserted so potential guests won’t have to send you emails asking for details. It is also very important that your description is attractive to read, and makes the guest feel like they want to stay in your apartment. Once writing a great description about your property, the building, neighborhood etc. Assure that you adjust it into different languages if possible. Most of my current guests are from the United States, therefore I have my descriptions both in English and Spanish.

Another detail is spelling, try to avoid spelling mistakes as this will look unprofessional.

 

  1. Guest Communication

Once your profile has been setup correct, you will see that the first requests and reservations will come in soon. A great way to stay up to date with what is happening and to respond in a timely manner is to download the Airbnb mobile app. I use this on a daily base to stay up to date, as I will receive a text message each time I have a reservation or request I am able to respond quicker. Assume that guests may write several properties, your timely respond is key to be able to get the reservation.

When responding to guests try to respond in a friendly and professional way, in their own language if possible and respond as quickly as possible.

 

  1. Guest stay

After having a complete profile and receiving your reservations, key is to give them a great experience. I always try to overachieve their expectations as this will result in happy guests, great reviews, returning guests and even more guests because of the great reviews.

This is what I am doing: try to make people feel welcome in your accommodation. When a person comes to your place assure a great check-in. Confirm arrival time, who is going to check them in, address details or maybe transportation. Try to surprise them by adding something personal from the Dominican Republic, a personal welcome letter, sweets or a bottle of wine could make a big difference in their first impression.

During the stay keep in contact with your guest to verify that everything is going perfect, be there for them. When checking-out make them feel welcome back and always try to receive as much feedback as possible to improve. Assure your write a constructive review, so they will write you a review back.

 

  1. Prices

Having competitive prices is key. Just take a look around on Airbnb to similar properties in your area who are highly ranked in the search, try to match their rates. Once you have a great profile and good reviews you could eventually higher the price when you are getting enough reservations to fill up the whole month.

Also keep in my mind that you offer specific prices per day, week and month. The longer a guest stays often the better the rate should be to be competitive in the market. Also keep in mind that prices may vary regarding the season. In the Dominican Republic, winter is in most places high season and summer low season. It is advisable to adjust your prices accordingly.

 

  1. Availability

Try to keep your calendar up to date so you won’t have to tell potential guests that your property is already booked. To get more reservations you can turn on direct reservations, in this case people could book directly without having to request if the apartment is available first.

I hope that the above advice helps you to get more reservations. If you have any questions, then feel free to ask me. 

 

Saludos,

Jennifer

 

Please find my properties here: [link removed]

 

Santo Domingo Elegant Apartment

158 Replies

Re: How to get more bookings on Airbnb?

in
England, United Kingdom
Level 2

Thank you so much for your information and tips! My partner and I are new to host on airbnb and we have already had one booking in a few months time. We are struggling to get the first few bookings in so people can see our lovely home and start most importantly getting some decent reviews in.

 

We will keep your tips and get the listing updated as much as possible.

 

Kindest wishes, Sapphire & Max

Re: How to get more bookings on Airbnb?

in
Ellington, United Kingdom
Level 1

hi i am now a super host, but how do i get available dates booked in september? do i give a discount if so how do i do it

Re: How to get more bookings on Airbnb?

in
Los Angeles, CA
Level 7

Thank you for the information. 

Re: How to get more bookings on Airbnb?

in
California, United States
Level 2

Thanks Jennifer for all your valuable experience, information and wisdom! I truly appreciate it being new to Airbnb. We  fully renovated a wonderful old farmhouse and the transformation has been fun to watch. Yes!  Great Photos are so important! We just booked our first guest and we hope to get our first great review too. Baby steps. Again, thank you!

Re: How to get more bookings on Airbnb?

in
Abu Dhabi, United Arab Emirates
Level 2

Thank you for sharing this. It is really helpful for newbie like me. Good luck!

Re: How to get more bookings on Airbnb?

in
Huntsville, AL
Level 2

Wow thank you for these valuable tips!

Re: How to get more bookings on Airbnb?

in
California, United States
Level 2

Jennifer,

Great post!  90% occupancy is quite a milestone.  Are you in a big city?  A tourist destination?  I'm at nearly 90% occupancy on weekends but I'm struggling mid-week.  Any suggestions for that specific issue?  Thanks again!

Jeff

Re: How to get more bookings on Airbnb?

in
Bridgetown, Barbados
Level 5

Hi Jennifer,

 

Thank you for sharing this information. I came across this today during my guest relations research. My family and I began hosting on Airbnb from January this year and we have had some amazing experiences. Our home Providence Estate is in beautiful Barbados, West Indies. 

 

We look forward to more tips and feedback. Please feel free to check out our listing. Your place looks amazing!

 

Thanks!

Danielle

Re: How to get more bookings on Airbnb?

in
Toronto, Canada
Level 2

Olá Jeniffer, 

Thank you for sharing your experience and providing advise specially to new hosts as myself. 

I started hosting the beginning of 2019,  and  only had  three bookings so far. I don’t know what I’m doing wrong to attract more guests. Your input!!!

Olga

Re: How to get more bookings on Airbnb?

in
Krong Siem Reap, Cambodia
Level 2

My name is Sam,Super host on Airbnb 

You just opening so you have to wait and time 

i hope you will get more booking in future 

 

Best regards 

Sam

Re: How to get more bookings on Airbnb?

in
Naples, Italy
Level 2

 grazie per questi preziosi consigli! 🙂

Re: How to get more bookings on Airbnb?

in
Rochester, NY
Level 2

Excellent, thank you 

Re: How to get more bookings on Airbnb?

in
California, United States
Level 8

Great post, very well stated. I love how much everyone shares their ideas. It makes everyone better!!

 

Re: How to get more bookings on Airbnb?

Level 3

Grazie per i preziosi consigli

Re: How to get more bookings on Airbnb?

in
Fredericton, Canada
Level 2

Thank you for sharing!! 

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