Wrong Price Showing Often Equals a Currency Display Issue: A Community Help Guide

in
Edmonton, Canada
Level 10
4,513 Views

Here is another How To guide which I have created as several times a day on the Community Center, someone is concerned that the wrong price is showing up either on their listing or in an inquiry.  

 

If you see that there is no currency code beside the price, this means it is in USD currency (see first image below).  If it has another currency, that currency's abbreviation will be beside the dollar amount (AUD, CAD, etc. - see second image below).  You will need to change the currency to your preferred currency to see the price.  

 

***Please understand that whatever you set your price to be in your calendar or your base price will be in the currency that you selected in "Settings" ---> "Country of Residence" and changing the currency at the bottom of the page WILL NOT change the price on your calendar/listing.*** 

 

Instructions are found below these two images for changing the display currency.  You do not need to change the prices in your listing.

 

USD.png

 

AUD.png

 

 

To change the VIEW of the currrency, scroll down to the bottom of the page and change from the current currency to the currency you wish and the price will then change to that currency.

 

currency.png

 

 
8 Replies

Re: Wrong Price Showing Often Equals a Currency Display Issue: A Community Help Guide

in
East Knoyle, United Kingdom
Level 1

hi

 

My settings are set to UK and the price is correctly showing on the callendar, however my listing is showing the room price for my place in Danish currency. 

 

Do you know how to ensure that the currency on the results pages come out in my settings currency (UK Pounds)

 

Paul

Re: Wrong Price Showing Often Equals a Currency Display Issue: A Community Help Guide

in
Glenbrook, Australia
Level 10

@Paul47,

Deb and Dave's Community Guides are great. Definitely check them out as they are very user friendly.

For more information from Airbnb you can enter key words in the search bar when you click on the help button. Don't feel restricted to the topic menus which pop up.

For example, enter the word "currency" and a whole bunch of articles and FAQ's will pop up. Random reading will often answer the question and deliver a whole lot of other stuff which MIGHT be useful one day.

 

[Sometimes we need to pack a picnic, once we start to forage through, lol]

 

https://www.airbnb.com.au/help/article/95/can-i-pay-with-any-currency

Hope this too is helpful.

Regards, Christine.

what price to display in listing

Level 1

My apartment is priced differently for different nights on the calendar, so how do I know which price to feature in my listing?

Re : what price to display in listing

in
Nice, France
Level 2
"My apartment is priced differently for different nights on the calendar, so how do I know which price to feature in my listing?" Kaela, I have about the same problem as you. The difference is : I'm fixing a rate and AIRB&B change my rate. Or when I'm coming to see the calender some dates are oftened too ? WHY ? I'm not really enjoy with this system.

Re: Wrong Price Showing Often Equals a Currency Display Issue: A Community Help Guide

in
Sheringham, United Kingdom
Level 2

I have put in a search for my place for a single week.  My pricing is between £59 and £95 and I offer a discount for a weeks stay. the price for one week is showing as £ 4563 which is clearly ridiculour.  While I would be delighted to receive that amount it is clearly misleading and I certainly would not expect bookings at that price.  I have checked the dates and same month and year.  PLEASE HELP 

Re: Wrong Price Showing Often Equals a Currency Display Issue: A Community Help Guide

in
Hong Kong
Level 1

Please can someone help me I have a booking and the expected income is not what I set the nightly price at. It is lower and for some reason hasn't included the weekly discount. How is this possible that AirBnb just picks their own random prices. Now I have a booking and can't very well cancel it or tell them it will actually be more in fear of losing the booking. Not sure what is going on. Can someone please help? Alexa

Re: Wrong Price Showing Often Equals a Currency Display Issue: A Community Help Guide

in
City Bell, Argentina
Level 2

Hola a todos, quiero sabe por que en el anuncio se publica un valor fijo de cargo por servicio de limpieza para toda la estadía cuando en la aplicación para hacer el anuncio puse 10 pero pensando que el valor se mostraba es la tarifa diaria si el  el huesped la solicita. En todo caso donde pongo esa aclaración para no tener problemas con el huesped Agradezco a todos la atención

Re: Wrong Price Showing Often Equals a Currency Display Issue: A Community Help Guide

in
Val-David, Canada
Level 1

I am also having this problem with Airbnb.  It has happened three times now where my pricing is lower than what I have indicated.  I has Airbnb for help and they have not got to me.  I feel bad for the client that wants to book and the price is 50 less per night than it should be.  Not fair to the client waiting a response.  If I do not respond then my calendar remains blocked from other clients and my ratings slip.  Completely unfair when It clearly not my mistake.

 

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