Tips & Tutorials

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Extra Guest Fee: A Community Help Guide [UPDATE]

***NOTE: This Help Guide has been created using the new layout so if you have a different layout, please visit https://community.withairbnb.com/t5/Hosts/Extra-Guest-Fee-A-Community-Help-Guide/m-p/53364#M2477 I often recommend hosts to include an extra g... read more

Created 03-06-2017 | Latest reply 25-02-2022 by Lupita72

Extra Guest Fee: A Community Help Guide [UPDATE]

in Edmonton, Canada

Removing a Special Offer Discount: A Community Help Guide

From time to time, you may receive an email from Airbnb offering you to add a special discount offer for guests for specific dates or if you are starting a new listing, you can offer a special discount (usually 20%) to the first 3 guests who book within a... read more

Created 17-06-2018 | Latest reply 26-01-2022 by Jon-And-Kristen0

Removing a Special Offer Discount: A Community Help Guide

in Edmonton, Canada

Special Offers: A Community Help Guide [UPDATED]

I see a lot of questions on the Community Center about how to make Special Offers so here is a help guide on how to send them to guests. There are two times you can make a Special Offer, when someone sends an “Inquiry” and when someone sends a “Reservat... read more

Created 04-06-2017 | Latest reply 25-01-2022 by Laura3224

Special Offers: A Community Help Guide [UPDATED]

in Edmonton, Canada

References: A Community Help Guide [UPDATE]

Whether you are new to Airbnb or an experienced host, I recommend getting recommendations from friends, family, colleagues or past guests who might not have booked through Airbnb. All you need is have your Facebook account attached to your Airbnb account... read more

Created 04-06-2017 | Latest reply 21-01-2022 by Nik3470

References: A Community Help Guide [UPDATE]

in Edmonton, Canada

Request Money Using The Resolution Center - A Community Help Guide

I see many people asking how to refund guests, charge them for extra services, or claim against damages. Below is a guide on how to use the Resolution Centerto request money from your guests. First, to get to the "Resolution Center", go to https://airbnb... read more

Created 04-06-2017 | Latest reply 01-12-2021 by Daryl84

Request Money Using The Resolution Center - A Community Help Guide

in Edmonton, Canada

Snooze Your Listing: A Community Help Guide [UPDATE]

***NOTE: This Help Guide has been created using the new layout so if you have a different layout, please visit https://community.withairbnb.com/t5/Hosts/Snooze-Your-Listing-A-Community-Help-Guide/m-p/9562/highlight/true#M1961 "Snoozing" your listing lets ... read more

Created 04-06-2017 | Latest reply 01-12-2021 by Violet217

Snooze Your Listing: A Community Help Guide [UPDATE]

in Edmonton, Canada

How Much Does a Guest Pay? - A Community Help Guide

Several hosts have posted on the Community Center asking how much a guest pays for staying at their listing. You can get an estimate of what a guest will pay BUT the price varies depending on where the guest is booking from. Here is how!Step 1: Go to your... read more

Created 29-01-2016 | Latest reply 03-10-2021 by Mike-And-Jane0

How Much Does a Guest Pay? - A Community Help Guide

in Edmonton, Canada

Easy duvet cover trick that will change your life!

Hi everyone, The faster way....... Lay the comforter flat on top of your mattress. Take your duvet cover and turn it inside out. Insert your hands inside and find the two top corners. You should now be holding one corner in each hand. With your hand... read more

Created 20-04-2021 | Latest reply 27-07-2021 by Bob297

Easy duvet cover trick that will change your life!

in Paris, France

TEMPLATES - Saved messages

Hello host family! Prompt communication with guests is super important and I've been asked by our lovely Online Community Manager @Stephanie to share some of my saved message templates. Saved messages are a huge time saver and prevents me having to wri... read more

Created 05-03-2020 | Latest reply 21-07-2021 by Shauna91

in Albany, Australia

How to send a Direct Message: A CC Tutorial

Hi all, Next up in our series of CC Tutorials is sending Direct Messages! Some of you may not be aware of this feature but it's a great way of speaking to other hosts (or admins) in a more private way :-). The Direct Messaging system is set up to a... read more

Created 24-01-2018 | Latest reply 10-05-2021 by Keshav7

How to send a Direct Message: A CC Tutorial

in London, United Kingdom