I had a booking for 4 nights, after 2 days the tenant wants to renew the reservation with 2 extra nights. All communications and extra booking is done by AirBnB mail/dashboard. I can't find the email exchange in the dashboard, the payment is transferred but solely for the 4 nights and the additional booking for 2 nights cant be found in the dashboard. What now?
A host in Amsterdam (@Mirjam), with particular knowledge of Airbnb in Amsterdam is organizing on a regular basis sessions in Amsterdam. Maybe she can help you further.