I am looking for advise on how to ask a guest more details about their stay without sounding too intrusive. We represent several homes and already have an automated message that goes out after they book their stay, asking for email and for them to sign a contract. We have homeowners that would like for us to gather more information, like the reason for their stay, who will be staying with them and their ages. If anyone has had a good experience with this and could share how you go about this or how you word it, it would be much appreciated!
Thanks,
Christi