Guest reviews and host response

Janice311
Level 1
Hereford, United Kingdom

Guest reviews and host response

Good Morning,

I have just responded to a Guest review ( after I first posted host review so then responded to some comments that the guest  made to me in private).

I note that this review is public!
I thought host response to Guests private note to them was also private??
Can I therefore request that this public response is taken down from my review page?
thanks

Jan

 

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2 Replies 2
Sybe
Former Community Manager
Former Community Manager
Terneuzen, Netherlands

Hi @Janice311 ! If you want to have a review that you wrote removed, you can do so by contacting CS. I found this on editing and removing reviews as well: https://www.airbnb.com/help/article/367#:~:text=Once%20a%20review%20you've,request%20that%20it%20be%....

 

I hope that helps! 😃

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Janice311
Level 1
Hereford, United Kingdom

Can I also have the guest review removed